Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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When sitting on my B&W Zeppelin both my ipod and my iphone, despite showing the charging icon , are not charging, depite the fact that the the playback is fine !

Ever Since fixing my Zeppelin to a wall bracket, whilst playback is fine for both my ipod and iphone , they are showing the "charging" symbol but not actually charging. Their battery will also continue to run down if left in place and switched off !

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Posted on Jan 02, 2017

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SOURCE: My zeppelin is showing a re-occurring red light

Please contact the Bowers & Wilkins customer service department so they can help fix the problem: marketing@bwgroupusa.com

Posted on Apr 14, 2010

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SOURCE: My Bowers & Wilkins Zeppelin speaker refuses

It's still covered by the 2-year warranty. I suggest emailing their customer service department - marketing@bwgroupusa.com.

Posted on Apr 14, 2010

  • 159 Answers

SOURCE: Red light keeps flashing on

faulty power board, known problem, until they fix that you don't know what problems you have, if any.

Posted on Jan 08, 2011

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SOURCE: I have used my Zeppelin with my iphone3s and ipod

don't be mislead, the red flashing light is the power supply and you need to send it back for repair and have the modified board fitted. once this is resolved they should check for any other failures, but until this is changed, things will never improve.

Posted on Jan 10, 2011

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SOURCE: My B&W Zeppelin wont play.

the red light flash relates to a fault on the power supply board, until they fix that, which is a known problem, it will not work, contact your retailer or b and w service if you have not already done so.

Posted on Jan 16, 2011

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1 Answer

My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf


1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.

Apr 24, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Iphone does not work with zeppelin


try the aux feed at the back - if this works then it's probably the docking arm! (check to make sure in good order!),
has the unit been ugraded?(some ipods need upgraded software!)
have you tried another ipod? (as the pin interface on yours could be faulty!)

are there any flashing lights, does the ipod charge in situ, if it does not, then look at the docking arm.

sorry cannot be more specific but have little to work on.

Apr 09, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I have used my Zeppelin with my iphone3s and ipod touch without any problem for more than a year. Lately I have been receiving a continously flashing red light when I plug my Ipod Touch and dont receive...


don't be mislead, the red flashing light is the power supply and you need to send it back for repair and have the modified board fitted. once this is resolved they should check for any other failures, but until this is changed, things will never improve.

Nov 12, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I suddenly got a buzzing sound from my BW zeppelin speakers when a was docking my ipod touch. i also tried my Iphone and the same thing happened,


this could be the amp board or the power suplly board, the power board can cause buzzing before the red light flash failure, just contact b and w service or the place of purchase and they should arrange repair.

Nov 08, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

17 Answers

My zeppelin is flashing red light! can't play anything! help!


You will need to check with another IPOD, if the condition still exists then it is an electrical fault with the Zeppelin itself and will need to be repaired. Contact

B&W Group Ltd - UK Spares & Repairs (UK Customers Only)
Service Department, Dale Road
Worthing, West Sussex
BN11 2BH
Tel: +44 (01903) 221 700
Fax:
Email: UKspares-repairs@bwgroup.com
Web: http://www.bowers-wilkins.co.uk

Hope this helps

Jul 07, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Flashing icons while charging... am I really charging?


If the iPod is showing the "Sad iPod face" icon, this means that the hard drive inside the iPod (located on the logic/circuit board) has died/failed and needs to be replaced. If you plan on replacing this part, you may also need to purchase and solder a new battery to the iPod logic board if you were to do it yourself.

May 26, 2009 | Apple iPod nano

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