Question about Transcend TS750GSJ25A3K Storejet 750gb Usb 3.0 2.5-Inch Portable Usb E

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My trascend external hard disk 750gb Storejet cannot be recognized by the computer anymore

It is not a problem of updating the driver and when I go to the disk manager it shows in black, it says its unallocated and that the device is working properly. It seemed to stop working after I installed the autorun eater program in my computer

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Posted on Jan 02, 2017

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SOURCE: my external hard disk 320 gb storejet is not

You'll have to work your way through the various options but using the device manager menus and options, you need to give your drive a name or letter incator.

Avoid A:, B:, C:, D:, E:, F:, or G: depending on how many HDD and Disk drives you have.

Posted on Jun 28, 2010

  • 297 Answers

SOURCE: Storejet problem

Good day!

1. Go to my computer and right click then click manage, go to disk management and see if your external harddisk is showed.If showed,then you can see the options there to manipulate your harddisk, either you format it or repartition.
2. You can use also a disk manager software to fully control the function.

Posted on Jul 06, 2010

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1 Answer

How to prepare Transcend StoreJet 25M3 for use with Acronis True Image 2014 backup Software ?


The disk size of 698GB under Windows is correct for a 750GB drive.
This tells you there is only one partition on the Transcend drive.
It is best to reformat the Transcend drive to NTFS, unless you need to also read from the Transcend drive using a computer that does not support NTFS.
I would expect Acronis backup inviting you to reformat to NTFS if you would try using a FAT32 drive for backup. FAT32 has a file size limit of 4GB which may impede backups.

May 03, 2014 | Transcend StoreJet Computers & Internet

1 Answer

Storejet not detected


w7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


for xp


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb but its not working

ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,



if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts

hope this helps

Aug 28, 2012 | Transcend StoreJet M3 TS640GSJ25M3 640 GB...

1 Answer

My transcend external hard disc is not detecting in my computer





click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X


you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb but its not working

ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,



if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts


if this fails to fix the problem


you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap


hope this helps

Jul 30, 2012 | Transcend StoreJet 25F 250 GB USB Hard...

1 Answer

I plug my storejet device to pc it will not light?


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb but its not working

ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,



if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts


if this fails to fix the problem

you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap

hope this helps

Jul 30, 2012 | Transcend StoreJet 320 GB USB 20 Hard...

1 Answer

Storejet 25m 500gb not detected in my computer. device driver problem found. device driver software cannot reinstall.


Perhaps you should download updated software of your external hard drive. If still not working maybe your external hard drive is not supported by your OS or isn't compatible with your OS.

Jul 02, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

All files are not visible in my external harddisk


if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

May 31, 2011 | Transcend StoreJet 320 GB USB 20 Hard...

1 Answer

My StoreJet 25 M3, 750Gb, USB 3 stopped being recognized by my PC shortly after its purchase (some hours only). The device cannot be recognized on many PC's and the indicator turns red when it is being...


Hi twinrg, try "Updating the Driver / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...

"Select the [Drivers / Firmware] you need from the "List."

"Download the Drivers / Firmware!"

Download the "Manual" for more information?

Check the "Software" products aswell!

!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.

Thank you!" - paul7of9
Click here: http://www.transcendusa.com/Products/ModDetail.asp?ModNo=277&SpNo=-100&LangNo=0

Mar 16, 2011 | Transcend 640GB Transcend StoreJet 25D3...

1 Answer

My external hd Trascend 500 gb was recognized on start windows vista bussines on USB2. But after few minutes he became unstable not recognized after that again recognized and again


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

Jun 18, 2010 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

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