Question about Kenmore Washing Machines

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Agitator does not work in my Kenmore laundry center

The unit is a Kenmore 27 in. Laundry Center with Dryer. The agitator does not move when the tub is full of clothes and when emtied it spins freely. How do I repair the agitator and where can I buy the parts? Can you help?

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  • Joe Johnson Nov 09, 2012

    Thank you all for your replies.

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  • Kenmore Master
  • 9,472 Answers

Here are the agitator dogs you need to order.
Here is a video showing you how to replace them.



Regards,
Richard Roth
http://appliancecafe.com

Posted on Nov 09, 2012

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Posted on Jan 02, 2017

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jsrock516
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SOURCE: agitated with my agitator and spin cycle

Your problem could be with your transmission, which is located directly above the drive belt pulley under the wash tub. If they go bad, your motor will still function normally, but the wash tub will not spin or agitate. Now, another possible problem could be a nail or screw stuck in one of the wash basket holes pressing against the outer tub. I have personally seen this a couple of times. A dry wall screw or nail will stop the wash tub from spinning and cause the drive belt to smoke as the motor pulley turns, but the belt stays stationary. That could be the source of your smell. If you're a do-it-yourselfer or do a lot of carpentry work, you may have washed some clothes with a nail or screw in them. Inspect all the holes in the wash basket throughly. A nail or screw can easily be missed if your not looking for it. I hope this may help you.

Posted on May 04, 2007

  • 958 Answers

SOURCE: dryer drum wont turn- burning rubber smell

could be a stuck gear box. burning rubber smell is coming from the belt sliding .

or the belt is just loose and can not turn the drum to spin it.

tnx 4 using fixya,

drcool


Posted on Oct 11, 2008

  • 686 Answers

SOURCE: how do you replace drain hose kenmore laundry model 41797812700

take off the hose clamp and pull it right off

Posted on Apr 03, 2009

  • 1 Answer

SOURCE: Frigidaire Laundry Center (top load) dryer stopped working

dryer tub loose

Posted on Aug 23, 2009

TheMobilian
  • 8220 Answers

SOURCE: Kenmore 90 tub spins excessively clockwise during wash cycle.

Improperly installed thrust bearing kit. Too many washers cause the basket to spin during agitation.

Posted on Jan 04, 2010

Testimonial: "Where is the "thrust bearing kit" and how can it be installed properly?"

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Have a Kenmore Laundry Center (dryer top and washer on bottom) - model is 417.99160110. A towel is firmly under agitator and gave us smoke! How do I remove agitator cap and agitator itself?


Remove the caps on the top of the agitator. Next using a suitable socket, undo the retaining nut being careful not to loose and washers..
Lift the agitator enough to remove the towel. Reassemble...

Apr 15, 2017 | Kenmore Washing Machines

Tip

How to service tub & agitator


The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.

.

on Jan 16, 2010 | Washing Machines

1 Answer

Frigidaire FEX831FS2 LAUNDRY CENTER-Agitator does not work, all other functions work...tub fills, spins and drains,


Can you move the agitator freely by hand? If so, you will need to replace the agitator due to it being stripped out. Here is the part to order.

Aug 18, 2013 | Frigidaire Washing Machines

1 Answer

Washer keeps spinning. doesn't move to next cycle


Hi,
It sounds like the agitator , air bell or transmission is failing. Since the unit spins the belt & motor is ok. I recommend removing & inspecting the agitator & air bell. If they are not stripped out then you have a transmission failure.
Or, start the washer at the beginning of a cycle set to the lowest water level. After the unit fills it should be agitating stop the washer. Open the lid & try moving the agitator, if the agitator will not move it is good & no need to remove for inspection. You have a bad transmission. If the agitator moves easily then we know that the agitator or air bell is stripped out & will need to be inspected for confirmation before replacing.

Hope this helps.

Thanks for using Fixya.

Dec 09, 2009 | GE Spacemaker Washer and Dryer Electric...

1 Answer

It knocks on spin cycle


The tub may be off balance.
Servicing the Tub and Agitator
how-to-repair-a-washing-machine-3.jpg
©2006 Publications International, Ltd.
Replace a damaged agitator
with a new one of the same type.
Unscrew the cap on top of the
agitator and pull straight up;
the agitator should lift off.

The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work -- or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.

Sep 10, 2009 | Washing Machines

1 Answer

Kenmore elite sm 9710803-a motor


Belt is loose or pulley needs to be tightened.
Servicing the Tub and Agitator
how-to-repair-a-washing-machine-3.jpg
©2006 Publications International, Ltd.
Replace a damaged agitator
with a new one of the same type.
Unscrew the cap on top of the
agitator and pull straight up;
the agitator should lift off.

The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work -- or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.
Replacing Drive Belts and Tightening Pulleys

The drive belt (or belts) of a washing machine may become worn or damaged, causing noisy operation or stopping the washer entirely. A damaged drive belt is easy to replace. Remove the back panel of the washer to gain access to the belt. To remove the belt:

Step 1: Loosen the bolt on the motor bracket and move the motor to put slack in the belt.

Step 2: Remove the old belt and stretch a new one into place on the pulleys.

Step 3: To put tension on the new belt, use a hammer handle or a short pry bar to push the motor into position while you tighten the bolt in the adjustable bracket. The belt should have about 1/2 inch deflection when you press on it at the center point, midway between the pulleys. If the belt is too loose, it will slip on the pulleys, causing the machine to malfunction. If the belt is too tight, it will wear very quickly and will probably become so hot that it will start to smoke or smell.

Loose pulleys can also cause problems. Most pulleys are fastened to shafts with setscrews around the hub of the pulley. These screws must be tight or else the pulley or belt will slip. The resulting malfunction may seem to be caused by a faulty motor, but it can be corrected by tightening the pulleys and adjusting the belt. For this reason, always check the belts and pulleys before working on the motor.

Sep 04, 2009 | Washing Machines

2 Answers

Clothes get stuck between drum and opening, come out with "burn marks"


There should be a felt type seal on the drum in that opening to prevent this. It could be that it fell off or wore out. It is a hassle to put on unless you have good access but not difficult with a bit of patience.

Sep 04, 2009 | Kenmore 73952 Gas Dryer

2 Answers

Washer drum bangs from front to back


This may be a drum or agitator problem. Possibly bad bearings or coupler

Servicing the Tub and Agitator
how-to-repair-a-washing-machine-3.jpg
©2006 Publications International, Ltd.
Replace a damaged agitator
with a new one of the same type.
Unscrew the cap on top of the
agitator and pull straight up;
the agitator should lift off.

The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work -- or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.


Sep 03, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

The agitator stops moving during the wash period, and sometimes it slow when is suppose to be spinning to remove the water from the clothes.


Servicing the Tub and Agitator
how-to-repair-a-washing-machine-3.jpg
©2006 Publications International, Ltd.
Replace a damaged agitator
with a new one of the same type.
Unscrew the cap on top of the
agitator and pull straight up;
the agitator should lift off.

The washing machine tub, or basket, generally doesn't cause problems. However, at times it may cause damage to the laundry, make a lot of noise, vibrate, or stop completely.

If laundry is torn during the wash cycle, feel around the tub. If you find a rough spot, you may be able to smooth it with an emery board. Sand the spot lightly. If this doesn't work -- or if you have to cut to bare metal to remove the roughness -- the tub should be replaced. In this case, it's probably much wiser to replace the entire washer.

The agitator -- the finned part that fits on the tub shaft -- can also tear laundry if the fins are cracked or broken. You may be able to solve the problem temporarily by pinching off the splinters with pliers and lightly filing the plastic smooth, but this is just a stopgap measure; the agitator should be replaced. Replace a damaged agitator with a new one of the same type. To do this, unscrew the cap on top of the agitator. With the cap off, pull straight up on the agitator; it should lift off. If it doesn't move, rap its side with a hammer. If it still won't lift off, drive wedges under the bottom rim of the agitator to dislodge it. Then set the new agitator into place and replace the agitator cap.

Damage to the snubber, a padlike device sometimes located under the agitator cap, can cause the machine to vibrate excessively. The snubber may have a suspension spring in it. Lift off the agitator cap and examine the snubber. If the spring is broken, or if the pad is visibly worn, replace the entire snubber. Snubbers might also be found at the splash guard at the top of the tub, under the transmission, or as part of the water pump housing. Look around until you see it.

If the machine doesn't have a snubber, listen for noise at the suspension unit between the tub and the machine cabinet. The suspension unit has fins or pads that may need replacement. In some cases, the entire unit may have to be replaced. Another noise point is the basket support nut. Tighten the nut or, if you can't tighten it, replace it.

Sudden tub stops can be caused by a broken motor belt, but they are usually due to poor tub loading. Check to see if wet laundry is wadded around the bottom of the tub shaft, or under the basket or agitator assembly. Remove the basket or agitator in order to remove the laundry easily.

We will conclude our tour of the washing machine on the next page with tips for servicing the water pump, the belts and pulleys, and the motor.

Servicing Water-Related Problems, Belts, Pulleys, and the Motor
On this page we will explore some of the more mechanical parts of a washing machine like belts, pulleys and the motor. First, we have some tips for water-related problems.

Aug 24, 2009 | Washing Machines

1 Answer

Kenmore Laundry Center 417.99160120


did you try remove the agitator cover/cap. thinkin hteres a screws holding it down to center shart,

Nov 06, 2008 | Kenmore 88732 Top Load Stacked Washer /...

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