Question about Nikon Cameras

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"lens error" on camera. Camera will not function.

When I turn the camera on , the lens extends, them almost immediately closes again, and I get the message "lens error" on the screen. I have removed the batteries and left the camera empty for 2-3 days hoping it would reset. It didn't. Is there any fix, short of sending it in for repair to a Nikon repair service?

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Lens error is a very common problem with many brands some time the problem is only because of dust (dust particals goes in side lens and disturb the lens alignment) but some time they need repair; to realign the leans.

Thanks for using FixYa.

Posted on Jan 05, 2009

  • rockfixya
    rockfixya Jan 07, 2009

    Thanks for using FixYa.


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Not really, unless if you feel comfortable taking the camera apart, the lens has small fragile parts, honestly I feel that its best you send it for repair.

if you get free repair from nikon use that, but if they give you a repair price, get another repair estimate from www.advancecamera.com/repair it might be cheaper than nikon, who knows, drop them a message.

Posted on Jan 05, 2009

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Tap / slap camera gently while powering up is trick that some times work.  Actually problem is system control chip is not getting signal that lens is being initialized so it generates lens error message.

Posted on Jan 05, 2009

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Another chance is that lens is struck

* Carefully inspect around it for dirt or debris

* If you see any dirt or debris around the lens, use canned air to gently blow it away

* After removing dirt and debris, turn the camera on and off

This should work
Hope this helps .
If your problem still continues you need to take to service center .



Posted on Jan 05, 2009

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  • Nikon Master
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Try helping gently the lens to extend completely, using your fingernails, if the lens still do not extend, then the lens cylinder must be taken apart and remounted, this is a job that must be done at a repair shop.

Posted on Jan 05, 2009

  • Ginko
    Ginko Jan 05, 2009

    The only home fix to lens error problem is blowing canned air on lens gears, in case there is dust or sand stuck, and helping the lens to extend complety without forcing the gears.

    If that does not work, the only way out is disassembling the lens, and this must be done at a repair shop unless you want to risk damaging the camera.


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Hi

Usually it is the result of dropping, knocking, besides others causing the gear system of the lens to get jam or go out of alignment. Sometimes one can be lucky and get it back on track by carefully knocking the base of the camera on a padded surface while turning on the camera. But be careful not to overdo it.
The repair cost is usually expensive, hence instead of throwing the camera away many people resort to pulling, pushing or even twisting the lens, while others knock it, bang it and a few pull out the seal around the lens to let the lens move more freel.
OR
If the camera is brand new, I would say the first thing to do is to send it back to the company and let them solve the problem.

You can also contact me for any further issues.

Thanks,
Rylee

Posted on Jan 05, 2009

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1 Answer

The lens won't close


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

May 27, 2010 | Canon PowerShot A540 Digital Camera

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My canon powershot a590 camera lens is stuck. When I attempt to start my camera I get a message saying Lens Error Restart Camera then the camera immediately powers off.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But here are some things that you can do to try to correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, or if repair costs close to the value of the camera, they're worth a try.

Feb 07, 2010 | Canon PowerShot S2 IS Digital Camera

1 Answer

Lens stays open, won't retract when camera turned off


If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

regards iversh
a very helpful rating is apreciated for answering ur query.....

Aug 19, 2009 | Canon PowerShot SD550 / IXUS 750 Digital...

1 Answer

Lens Error!


In My case, the lens was coming out part way a start up and pulling back in without camera coming on. Some times the screen would stay a dark blue and could not be shut off. Ensure batteries are new or remove and replace existing. Lens will come out part way and retract when the battery door is opoened and closed. Press "on" button and as the lens comes out touch and hold the lens, with a finger placing pressure on the side of the lens. The lens will stay out. With camera upside down blow into the sliding mechanisms of the lens. Grip the furthest most extened lens with two fingers and pull the lens all the way out with steading pressure. The pressure should be equivalent to lifting one to two pounds of bread with two fingers. Perform this with the camera upside down so that any dirt particles can fall out. A slight rocking (side to side motion) of the lens may help. Once fully extended, open and close the battery door. The lens should retract. Turn on the camera. A couple of ideas relatd to this problem 1) If the concentric circles of the lens are not even, this could indicate a large grain of sand. After lens is extended or partialy extended push the lens on the side where the largest gap is while the camera is upside down. This may provide a larger gap for the grain to fall out. 2) Dirty camera case. I turned my camera case upside down over a piece of white paper and was amazed at the particles of sand that fell out. I turned the case inside out and completely brushed and vacuumed the case.

Jul 13, 2009 | Nikon COOLPIX P60 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Will not stay on


Hello,

Will the lens extend when turning on? , can you see any message on the LCD? it is possible there could be a system error or lens error (lens error if jammed all the way in closed position, usually makes the camera shut off right away)

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1 Answer

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The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

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