Question about Zanussi Washing Machines
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Posted on Jan 02, 2017
This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,
Posted on Feb 14, 2009
SOURCE: Duet washer door locked
Pull the front panel off, look for a plastic piece , it has a filter that you need to pull out. turn it to the left pull it out and clean it. This solved the problem for me. had the same issues.
Posted on Apr 18, 2008
hiya easiest way to open is = first unplug power! then turn off water hoses to machine then draw machine out to gain access to pipe connections on rear and disconnect them ? now remove rear panel top screws as these also secure the top panel at rear then lift rear of top panel and pull to rear the panel now can be removed ? you now have access to the latch on front panel inside? if you reach down you can flick latch /hook clear to open door ? at this point after removing washing? you can observe the door inner remove inner panel that surrounds/secures glass? then you can observe how the door handle/lock assy is secured ? easy diy you can browse yellow pages for the replacement handle assy? machine repairs/spares reassembly is reverse to above wish you well this is a common occurance and should not have prob obtaining parts for the MAKE/MODEL NUMBER ? when enquiring for parts best wishes
Posted on Oct 21, 2008
SOURCE: F-28 code
F28 means your washer is locked and not
unlocking. To unlock your washer take the bottom access panel off by removing
the 3 bottom screws.
Reach up near the latching assembly & Attached to the door latch is a little plastic pull lever. Pull down on this lever and open the door. Unplug your washer for 60 seconds and plug your washer back in. If the error re-occurs you need to replace your door lock.
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Posted on Jun 28, 2009
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump
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Posted on Sep 23, 2010
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