Question about Tomtom One XL GPS Receiver

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Broken touch screen

My tomtom one xl felt from the glass of my car and the touch screen
has broken

how can I fix it?

Sergio from Brasil

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  • wendaeho Jan 06, 2009

    I dropped my Tomtom and cracked the glass. Called Tomtom and they were pretty much "too bad" we don't repair them. I see throughout the internet search that there are refurbished tomtoms.......who is doing this work or where can I send my tomtom to be repaired??



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  • 78 Answers

The warranty only covers defective units, not human error. At this point, you might want to consider investing in a new unit altogether. You'll be able to get a new device for about the cost of shipping it out and repairing the old one. The One 130S with text to speech would be a solid replacement and they're on sale all over lately.

Posted on Jan 06, 2009

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once you have taken the 4 screws apart, the back cover is attached to the front one with plastic latchs. To open them, the best is to use one nail or a thin piece of plastic. Do not use an screwdriver or any other metallic tool or the covers will be marked. Begin with one of the sides, then the other, then the top (or the botton, I don't remember). You should not apply a strong force, and be very careful when it is almost done, as the cables connecting the battery and speaker are very short and could e damaged if the case opens suddenly.
Be gente and you'll be done.

Hope this helps.

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