Question about Acer Aspire 4710 4920 4935 4930G 4930 Series

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Problem of coming blue screen to the lap - Acer Aspire 4710 4920 4935 4930G 4930 Series

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  • Ahmed shafaz Nov 08, 2012

    I want to solve the problem of appearing blue screen to my lap

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  • Acer Master
  • 27,725 Answers

Bluescreen can be caused by a number of things

Check all power and data leads from motherboard to hard drive and all of your cd/dvd drives make sure connections are secure dust free and not faulty

computers need all power and data to travel through every working device and to finish its cycle
so any faulty lead will end in computer error or shutdown / fail to boot or to reboot on a cylce

Make sure your computers RAM modules are securely seated with no dust in the sockets also the Cmos battery has charge and seated with no dust in the sockets

some motherboards cmos batteries are soldered in
might be getting hot check your CPU make sure it has a thermal paste and a dust free and secure seating

Could be a memory dump you might be running to many programs at the one time placing to much strain on the CPU you might not have enough RAM random access memory

If you get your computer running to get a screen or even do it in safe mode

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer


If done properly the user should get to a screen similar to the below screen.

Select the option for Safe mode command prompt only

Windows Advanced Options Menu
Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu


Use the up and down arrow keys to move the highlight to your choice.
select the safe mode option

You might have to many programs trying to or accessing the internet at the same time
scroll to bottom toolbar (bottom of screen) right click select task manager

applications you will see whats running
if you see anything you dont need running select end now and you might uninstall that specific

program if you or computer does not require it to run and
some unnecessary programs that could be jamming up your computer

also under processes see what is ticking over in the background again if you see something you
dont need to be running select end now and users you will see who is using your computer

you might need to add more computer ram
if you're not sure if a module is right for your system use the

Crucial Memory Advisor tool for a list of guaranteed compatible modules.
when purchasing any ram you should always ask if they can guarantee compatibility first you will need to select the manufacturer from a drop down list then select your product line

from a drop down list then select the model then click find it will take you directly to compatible ram also you will have an option to scan your system


might be getting hot

check you CPU make sure its securely seated and has thermal grease
http://www.hardwaresecrets.com/article/Thermal-Compound-Roundup-February-2012/1490

or it might be a virus right click in bottom toolbar select task manager applications to see what is running and processes to see what is ticking over

http://windows.microsoft.com/en-US/windows/products/security-essentials/product-information

malware protection


http://100-downloads.com/download.php?p=615

windows xp microsoft security essentials


http://100-downloads.com/download.php?p=614

windows 7 microsoft security essentials



hope this helps

Posted on Nov 08, 2012

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