Question about Whirlpool Gold Black-on-Black 25.4 cu. ft. Side-By-Side Refrigerator w / Accu-Chill Temperature Control System GD5SHGXLB

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Ice Dispenser Clogs / Jams

The Ice Dispenser continuously clogs / jams up with frozen Ice. I always run cubes daily, but this does not help. Have had 3 service calls and a 4th is scheduled. The same thing happens with my model, it won't make ice any longer

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6 Suggested Answers

  • 145 Answers

SOURCE: Whirlpool refrigerator ice dispenser

The front cover is snapped on. There should be two slots in the bottom of the cover. Put a wide screw driver in the slots one at a time and pry out. It snaps off very hard.

Posted on Apr 24, 2008

Richie_asg1
  • 1036 Answers

SOURCE: ice dispenser in door clogged up or frozen

I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

Posted on Jun 11, 2008

ginko
  • 19396 Answers

SOURCE: ice maker will not push out ice cubes once frozer

That means that the evaporator fan system that releases the the ice cubes is not working as it should.

The heater, or evaporator fan and heating system must be checked, and fan, or solenoid, or element must be replaced.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

Posted on Nov 29, 2008

  • 105 Answers

SOURCE: Whirlpool Gold Ice Maker problem Model # GS6NBEXRS00

I hate to ask the obvious but is your water supply turned back on since the filter change?

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on Feb 10, 2009

  • 219 Answers

SOURCE: MSD2454GRQ refrigerator ice dispenser freezes up

your flapper door may be getting stuck check it

Posted on Mar 19, 2009

Sea Breeze
  • 4636 Answers

SOURCE: cubes won't dump into the storage bin

In photo below you can see the heating element that comes on moments before the ice maker drops the ice. If not working then the icemaker will struggle to unload. You need to unplug the refrigerator and then unpluge the ice maker and remove it to test these parts. Test with a multi meter or ohm meter. Test the 2 connections next to the number #26. Hope this helps, Sea Breeze
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Posted on May 21, 2009

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1 Answer

The ice maker makes ice for awhile and then clogs up with ice. How can I prevent this?


It's possible that the system is either no longer sensing that its ice reserves are full (if I am reading your question correctly) or that the water supply to the icemaker isn't shutting off, instead slowly drip flowing over the ice cubes until they solidify into a continuous glacier. I recommend thawing the icemaking system out and cleaning everything up with a bleach-water mixture, then testing your sensor and water supply.

Aug 04, 2015 | Kenmore Refrigerators

1 Answer

Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 17, 2014 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

The fan at back does not come on. The fridge make a clicking noise, The fan tries to run... Also it does not pump water anymore. It does make ice


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

Aug 16, 2014 | GE GSS22JER Side by Side Refrigerator

1 Answer

Ice maker crushes ice but wont dispense Crushed ice


Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

    1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

    2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

    3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

    4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

    If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

    -Best Regards-
    WP

Jun 20, 2014 | Frigidaire FRS23H7CS Side by Side...

1 Answer

Kitchenaid KSRS25 Ice dispenser blades get stuck


Greetings,
In looking up this partial model # KSRS25, it shows you have
the model with the large ice bin inside the freezer.
My question to you is: Does the auger motor run when you
push the ice lever?
2 trouble prone parts on this model. Both in the case of NO
auger motor activation.
#1 broken pin that hold the micro-switch on to the switch bracket.
Item # 15

1690545?addlogo=false

Next #2 and the Worst, A Broken Blue wire or wires in the wire loom
under the freezer door hinge. Un-repairable new door needed if still
available.. You have to get creative restoring the power.
So before I continue, Does the Auger motor Run?
And if it does, remove the bin and close the door switch that turns the
light off, and tape switch shut. With door open and ice cradle pushed
in watch the auger drive fork turn? Is the the key hole stripped in the
fork.(rounded out) May need the fork or motor. #9 & #2
1708855?addlogo=false

May 28, 2013 | KitchenAid Architect® Series II KSRS25RS

1 Answer

Ice jams up the worm at the bottom of the icecube dispenser and the worm does not move the ice and ice jams in the crusher part.


Try turning the temperature down on your freezer one number. Sometimes if it is not cold enough, the cubes can stick together and cause a clog.

Sep 13, 2009 | Admiral 26 cu. ft. Side-By-Side...

2 Answers

Ice dispenser gives crushed ice only, no ice cubes


The dispencer my be plugged, take it out and let it thaw for a day and then clean and replace it.

Aug 16, 2009 | Refrigerators

1 Answer

Ice Dispenser clogged with frozen ice


I have the same problem. Found this posting:

http://www.applianceblog.com/mainforums/sears-kenmore/10491-kenmore-ice-maker-dispenser-door-shute-clogging-missing-heating-element.html

Maybe our heater is not working?


Jul 05, 2009 | Kenmore 5553 / 655532 / 55534 / 55539 Side...

2 Answers

Ice dispenser in door clogged up or frozen


I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

Jun 11, 2008 | KitchenAid KSRS25IL Side by Side...

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