When I check my voice mail & then earase my messages it says to hit star to exit. but nothing seems to happpen or it will freeze up. this only happens when there was a voice message & I go to earase it. if there os no voice mail & I check it I can exit no problem! It's very frustrating
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Yes, the was bothering me for some time. I think the indicator is a little green light that blinks in the extreme upper left hand portion of the phone...not on screen, above it....but the blinking light may indicate a missed call or a voice mail is present.
Try this. Go into your phone icon, press and hold '1' and listen to any open messages. Delete each. Next go into your Call Log and delete all call history. Now exit.There should be no green light flashing in the upper left hand corner of phone. You have just cleared everything.
Next call your phone but hang up before leaving a message. Note the blinking green light in the upper left hand corner apparently indicating you missed a call. Go into your Call Log. It will say one missed call. Exit the call log and note that the blinking light is now off. You have acknowleged the call in the call log so the light goes off when you exit.
Call the phone again. This time leave a message. Note the blinking light again. Go into your call log again. Note the missed call. It would be nice if there was an icon or something HERE that indicates if this call left a voice message....but there does not appear to be. Exit again. This time note that the light continues to blink even though you entered the call log and acknowleged the call. I believe it continues to blink because you have a voice message. Exit.
Go into the call log again. Delete the missed call from the call hsitory. Exit. The light still blinks, I believe still indicating a voice message.
Go to your phone icone. Press '1' to check messages, delete the message and exit. The blinking is now gone.
So it appears a blinking green light indicates a missed call. If it still blinks after exiting the call log, you have a voice message.
If someone figures something else out let me know because this stinks!
I have had this trouble too, and the answer is remarkably simple - with the handset DOWN, press the [i] button to access the menu. It sounds like the error you had was from doing it with the handset off the hook. Hope this helps.
We had a tech come in who has worked on the system a long time ago and he said because of the power surge it fried the Star Mini. He said they are hard to get and may have to search on Ebay. We only had a battery backup instead of a UPS.
So for now we are without voicemail.