Question about Acer Aspire 3680 Laptop
Machine seems to have numerous virus's and is preventing me from going to the internet, opening the control panel, System Tools Restore and ect...
Ist there a press F8 or Fsomething to do a restore from a hidden restore partition on these machines from boot up?
Try Doing A Safe Boot. What You Want To Do Is Press And Hold The Power Button Till It Shuts Off. This Should Cause Your Computer To Give The Option To Safe Boot On Start Up. Hope This Helps You. Also Just For Wonder Why Cant You Access The Start Menu?
Posted on Jan 05, 2009
Try starting your computer in safe mode and do a virus scan once in safe mode. While in safe mode Windows only loads the basic devices to run your computer and usually viruses are not loaded untill windows starts in regular mode. Don't panic once you are in safe mode and your screen looks all grainy, this is normal.
If you need further assistance, let me know.
Posted on Jan 05, 2009
Tips for a great answer:
Turn off the computer, then hit the power button to
back on and immediately start hitting the F8 key repeatedly until you
MODE. Take the Safe Mode option and let it boot up. Safe Mode will look
different to you, the screen will be darker and the icons bigger, this
normal. If you can access the Control Panel in safe mode you definitely
have a virus or infection. Reboot the computer again as if you are
going into safe mode, but this time select the Safe Mode With Networking
option (this will give you internet connectivity). When it boots up
open your internet browser and download and install MalwareBytes then
run a Quick Scan.
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
See if you can roll your system back to before you started having this problem.
Click Start/Programs/Accessories/System Tools/System Restore and select a Restore Point (date and time) before you started having this problem. System Restore does not delete any of your data, documents, music, pictures, videos or programs (unless the program was installed after the restore date you selected).
If you have Windows 7 just click Start and type in System Restore in the search box above the start and look up to see the results and click System Restore.
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