Question about Acer Aspire 3680 Laptop

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Want to Do a Restore

Machine seems to have numerous virus's and is preventing me from going to the internet, opening the control panel, System Tools Restore and ect...

Ist there a press F8 or Fsomething to do a restore from a hidden restore partition on these machines from boot up?

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Try Doing A Safe Boot. What You Want To Do Is Press And Hold The Power Button Till It Shuts Off. This Should Cause Your Computer To Give The Option To Safe Boot On Start Up. Hope This Helps You. Also Just For Wonder Why Cant You Access The Start Menu?

Posted on Jan 05, 2009

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Try starting your computer in safe mode and do a virus scan once in safe mode. While in safe mode Windows only loads the basic devices to run your computer and usually viruses are not loaded untill windows starts in regular mode. Don't panic once you are in safe mode and your screen looks all grainy, this is normal. 

  1. Restart your computer and press F8 as soon as you turn it on.
  2. Click the "safe mode with networking" option
  3. Update your antivirus
  4. Do a full system scan
  5. Restart your computer and hope for the best.
If that doesn't work, than reinstall windows.
If you need further assistance, let me know.

Posted on Jan 05, 2009


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I accidentally set internet explorer as the program to open all files with and now I can't run any programs. how do I fix it?

Recover system using Restore function
System tools , Restore

All Programs/ accesories/ System tools/restore

Aug 22, 2014 | Computers & Internet

1 Answer

My acer 5536 will not let me access my control pannel can you help?

When did this start? Maybe you have a virus or infection that is causing.

Have you tried booting in safe mode and see if you can access the contol panel?

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal. If you can access the Control Panel in safe mode you definitely have a virus or infection. Reboot the computer again as if you are going into safe mode, but this time select the Safe Mode With Networking option (this will give you internet connectivity). When it boots up open your internet browser and download and install MalwareBytes then run a Quick Scan.

Go to and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.

See if you can roll your system back to before you started having this problem.

Click Start/Programs/Accessories/System Tools/System Restore and select a Restore Point (date and time) before you started having this problem. System Restore does not delete any of your data, documents, music, pictures, videos or programs (unless the program was installed after the restore date you selected).

If you have Windows 7 just click Start and type in System Restore in the search box above the start and look up to see the results and click System Restore.

May 13, 2012 | Acer Aspire 5536-5224 Notebook

1 Answer

Netbook only loads up to the desktop page but will not go any further my boy downloaded a wallpaper last night and it hasn't worked since, i can't get into the control panel to uninstall it

If you cannot get into Control Panel, I suggest a rogue scareware anti-virus has been picked up.

It attaches easily, and is easily picked up off of the internet.

The rogue scareware anti-virus I'm referring to is a form of MS Anti-Virus.
Has been out for years, and has changed it's name over the years.
It takes over Administrator settings, and will not let you access them.

Control Panel, Task Manager, Windows Explorer, Administrative Tools, and so on.

Info on MS Anti-Virus,

As you can see MS Anti-Virus has changed it's name over the years. This is an older article, and new names have not been published in it.

MS Anti-Virus will pop-up with what looks to be genuine Microsoft wording. It leads a person to believe it is a genuine anti-virus from Microsoft.

It can also pop-up, and start attaching itself before you know what is going on. Could have popped up for your son, and he was too scared, or didn't know what to do.
(Press the Power On button in, and hold it in for a count of 10 seconds. Turns the computer off.
Then install a CD copy of Malwarebytes to wipe it off, when you go to restart the computer again)

Kick it to the CURB!

I suggest using the free version of Malwarebytes Anti-Malware

On the internet you will see people hawking one anti-virus after another.
All claim it is the best one.
I have used Malwarebytes to easily rid MS Anti-Virus, and KNOW it works.
I use Malwarebytes all the time. (And CCleaner)

Info on Malwarebytes,

There is a free version, and a paid for version.
I suggest the free version. has both. I have downloaded the free version from them, but it has a constant reminder to purchase the paid for version. Nothing wrong with that, but there is a free version available without the constant reminder, from

{The paid for version turns on automatically when the computer turns on. Checks websites as you view them, your email, and a host of other attributes. It is also a commercial version.

The free version turns on when YOU turn it on. Just remember to use it on a scheduled basis when you think it is necessary. The free version works just fine }

On the Cnet link above left-click on Download Now (9.03MB) in the rounded rectangle.
Takes a few seconds before a small window comes up -
Opening mbam-setup-

{Took 9 seconds just now}

Left-click on the empty circle to the left of - Save File
Another small window will come up.
In the heading of the window is worded where the file will go.
Write it down.

In the wording there may be Desktop, or My Documents, or Downloads.
(Desktop, Documents, Downloads, for Vista and Win7)

Desktop: The file will be on your Desktop screen

My Documents: Left-click on Start, then on My Documents.
(Windows logo button, then on Documents, for Vista and Win 7)

Downloads: Left-click on Start > My Documents, > then DOUBLE-click on Downloads.
(Windows logo button, Documents, double-click on Downloads, for Vista and Win7)

When you see the file name Double-click right on it.
Follow the easy instructions. (Got questions when installing, post in a Comment)

After you have installed Malwarebytes, open it up. (Run Malwarebytes)
Perform a Full Scan.

When Malwarebytes has finished, close all windows, restart your computer.
Do you have access to Control Panel now?

There is one more thing to perform.
Turn System Restore off, run Malwarebytes one more time.
Then turn System Restore back on, and create a Restore Point.

System Restore not only restores the files on your computer, it also restores the virus.

In Control Panel click on Performance and Maintenance.
Go to the far left side of the screen, and left-click on System Restore.

When System Restore loads, go to the left side, and click on System Restore Settings.
In this window click on the empty square box to the left of -
Turn System Restore off.
Go below, and click on Apply. Now click on OK.

Run Malwarebytes.

When finished restart your computer.
Go back to Control Panel, Performance and Maintenance, System Restore, System Restore Settings.

Click on the square box again. Removes the green checkmark.
Click on Apply, then on OK.
Go back to the System Restore window.
Click on - Create a restore point.

If the wallpaper is a program you can delete it from Add/Remove Programs in Control Panel.
You can also use Windows Explorer. (Not Internet Explorer)

Click on Start, hover your mouse cursor on All Programs.
Go up to Accessories, then over, and down to Windows Explorer.

I also suggest you open your hidden files and folders.
These are files hidden from the user so that basic necessary Windows files are not accidentally deleted.

DO NOT delete any files unless you are Sure about what you are doing. You can look around in Windows Explorer all day, and not harm anything.

Go up to the top header. Left-click on Tools. Now on Folder Options at the bottom of the list.
Left-click on the View tab.

Under the subheading Hidden files and folders, left-click in the empty box to the left of -
Show hidden files and folders

Now go below, and click on Apply, then on OK.
A Windows 'Squawk box' will come up.
Tells you what I already have.
It's okay.

When Windows Explorer opens up, it automatically shows the My Documents file 'tree' opened up.
It also shows the contents in the larger window to the right.
I like to close the file tree for My Documents. Makes it easier to see what you are doing.
Click on the - sign to the left of My Documents.

Now left-click on the + sign to the left of My Computer.
Click on the + sign to the left of - Local Disk (C:)

Click on the + sign to the left of Programs.
Is it listed?
Click on the + sign to the left of it then.

On the right, right-click on each file name one at a time. In the list that pops out left-click on Delete.
When all files are deleted go back over to the name in the file tree to the left.
Right-click on the name, delete it.

For additional questions please post in a Comment.


Sep 10, 2011 | E-Machines eMachines Desktop PC

2 Answers

Computer will not allow me to restore previous settings

go to start, then accessories, then to system tools..and then restore...if this dont work u can always restore settings by hand and create a new restore

Nov 21, 2009 | Acer Aspire 5100 Notebook

2 Answers

I need assistance running the restore program I have a virus on my computer that is keeping my internet provider from cleaning computer

You didn't list your operating system but if its XP here is how to access "system restore".

Start / All Programs / Accessories / System Tools and then system restore.
Follow the prompts, choose a point to restore, and then the machine will reboot. Please make sure that during the restart not to power off.
Sometimes going back to a prior build will work and sometimes it won't.
If, after the reboot the restore failed you could try turning "system restore" off and then reboot and after the restart turn "system restore" back on. To do this right click on "My Computer", click on properties. In the new window click on the "System restore" tab.

Hope this helps.

Oct 21, 2009 | Computers & Internet

4 Answers

My computer is very slow and there is virus what l have to do?

Go to this site

and run a full scan - this will remove most of the viruses on your computer. Should help speed it up as well.

Once thats done, install AVG Free and run a full scan

Install for AVG ->

Once AVG is done scanning, i'd also install and run SpyBot S&D to remove any other infections that AVG/HouseCall may have missed.

Install for SpyBot S&D ->

After HouseCall, AVG and SpyBot have ran, you should be all set! If you can't get to any IE pages, and are posting this from a different computer, see below on how to restore your IE settings...

Being that you were able to get to this site to post, i can assumeIf you can't seem to get to the site, which happens w/ some viruses, try restoring your internet back to its original state. There's steps on how to do that below as well.

  1. 1: Open up the internet window, by clicking on the "blue e" on your desktop, or by going to the Start Menu, All programs, internet Explorer
  2. Step 3 blue-e-2_thumb.jpg From the Start Menu If the "blue E" is not in fact on your desktop then refer to the picture in this step.
  3. Step 4 toolsmenu_thumb.jpg Menu Bar 2: Once the internet is open, you will then want to go to the "Tools" Menu, in the internet window. If you are using internet explorer 7 the tools menu is on what is called the Menu bar, and this menu bar generally is in the upper left hand corner.

    Picture is attached.
  4. Step 5 internetoptions_thumb.jpg Internet options selection 3: Once you click the Tools Menu, then select, internet options. Image below attached, then click on internet options to go into the internet options dialog box.
  5. Step 6 ioptionsdialogbox_thumb.jpg Advanced Tab 4: Once you have selected the internet options click on the advanced tab all the way to the right, picture attached. Once you have selected, advanced at the bottom right there is an option there to RESET, this will restore the default settings, of your internet explorer Browser.
  6. Step 7 5: Reboot machine.

Also, another thing to consider is a system restore, if your computer is so bad that the above isn't working. For XP, system restore works wonders. See below for instructions on how to complete a system restore.

Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
Figure 2
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
Click Next if you are ready to proceed or click Back to change the restore point.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.
After reviewing the stability of your system, you can choose another restore point or undo this restoration. Just open System Restore and make the appropriate choice. After you use System Restore, you'll have an additional task, Undo my last restoration, on the System Restore Welcome page. Remember that you'll have to reinstall any programs that were installed after the restore point.
If System Restore doesn't work in Normal Mode, it might work in Safe Mode. To use System Restore in Safe Mode, press the F8 key during reboot and choose Safe Mode. When your computer starts in either Safe Mode or Normal Mode, System Restore can be used to capture a working previous state. System Restore can't be opened unless the system is bootable into one of these modes.

...ok, im running out of breath here!! Hope all this helps - good luck!!

Sep 17, 2009 | Fujitsu Siemens AMILO D-7830 Notebook

1 Answer

There something blocking my computer for connecting to my wireless internet. my mother boyfriend try to add dial up to my laptop i dont know why but now vits locked up and will not connect to the internet

Assuming you have XP first do a system restore (start/accessories/system tools/system restore) restore it to a date when your connection last worked correctly.
If that dont work go into control panel open internet options click connections remove any connections and click never dial a connection.

Jul 13, 2009 | Acer Aspire 4520-5141 Notebook

1 Answer

The internet explorer is in control panel but not working. the security policy zone is not allowing the download real player, nokia multimedia player etc.

Try this way .. Click on IE icon in the desktop(open IE) > tools> Internet Options Here you can control the IE preferences if it doesnt open in Control panel. Try reloading the Operating system or check ur system for any virus if the problem presists.

Mar 04, 2009 | Computers & Internet

3 Answers

I cant open any virus scan program and cant open system restore

I strongly suggest that you remove Zone Alarm from your computer before you start to install any other virus scan program as its presence prevent other programs to work when you try to install them. For sure I know about it!!!!, make your choice about a good virus program first and stick to it...and install only one, otherwise you are just asking for problems.

To remove Zone alarm completely you have to start you computer in 'Safe Mode' and then go to Add/Remove programs in the Control Panel section to proceed and then reboot.


Nov 25, 2008 | Zone Labs ZoneAlarm Internet Security...

1 Answer

Start up-acer manager

try using a system restore
go to start>all programs>accessories>system tools>system restore. choose a date when your computer worked perfectly well or before the date you installed any new program or updates

May 09, 2008 | Acer Aspire 5100-5022 Notebook

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