Question about Toshiba Satellite A105 Notebook

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When booting up, when windows is finished I cannot work mouse

I have Toshiba A75-S2112. When I turn my computer on it will ask me to login. At this point my mouse or touchpad works. After I login my password and windows boots up I cannot work my mouse or touchpad. Also when it finishes booting It has restore desktop but I cant push the button to make it restore the desktop. PLEASE HELP. Thank you, Michael Valentine.

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  • drill1503 Jan 05, 2009

    When I was trying to log on to windows the computer had a small light on just below the F numbers. I would not let me use the numbers from 7 -9. I went into setup and installed password for supervisor. It still would not let me logon. I shut the computer down and when I turned it back on it let me put my password but now I cant use the mouse or touchpad.

  • Alcatrazx
    Alcatrazx May 11, 2010

    What was the last thing you did with the laptop? It is very important to tell us

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Dear sir

As it happens I still need some clarification what you were doing just before this incident happened but i will provide you a solution which might help you


ASSUMPTIONS MADE:

I am assuming that the operating system is XP/VISTA and that you might have installed a new device or new software on the system (mind you this could also mean that you were browsing a site and you got an ActiveX control installed which might be causing the issue!)

SOLUTION 1 (OFFENDING SOFTWARE OR DEVICE DRIVER):

1. Boot the computer
2. Just after the TOSHIBA logo comes up Press F8 and keep holding it until you get into a menu which lets you choose to boot up the operating system in SAFE MODE
3. Go in the Add / Remove programs and uninstall the offending program or hardware device which might have caused the issue.

SOLUTION 2: (Active X control or some other Malware which might have installed unknowingly)
1. Still in safe mode Use adaware or some other spyware removal tool which you might have installed (if in XP). Vista makes good use of Windows Defender. Whichever the case if you have windows vista ... go in control panel find windows defender and make a full system scan for potentially malicious software and remove what might be causing the issue. After spyware removal.

2. Go to your virus killer and perform a full system scan for any viruses and do the same. If you don't have these installed ... get hold of another computer with internet connection.

3. IF YOU DONT HAVE Antivirus and antispyware: Get hold of AVG Free edition and LAVASOFT ADAWARE PERSONAL EDITION. BOTH are free and very good. install them and repeat the above 2 steps.

SOLUTION 3: Still cannot solve the problem?
1. Go to the other computer get hold of tuneup utilities
2. Reboot in safe mode as explained above
3. install tuenup utilities (trial will still work fine)
4. Go to >> Registry Cleaner >> Clean all and let it do the rest just follow the onscreen instructions and it should give a good clean to the system.
5 Reboot and Try to see if the system works.

Solution 4: If STILL YOU CANNOT See any Improvements
1. Go again in safe mode as explained above and go to tuneup utilities again.
2. Choose Startup programs and UNTICK ALL the starting programs which you have on the system as it is clear that there must be something which is not allowing the system to start up properly.
3. Now ONCE you get the system BOOTING NOT in SAFE MODE go again in tuneup utilities and start adding the startup programs one by one until you spot the offending program! TADA. Now you know what you have to do in this case. Go to step 1 of this solution and choose and untick ONLY THAT PROGRAM which is causing the issue. Then uninstall it in normal mode.

Solution 5: The SAD one

1. Go to safe mode as explained above. Backup all your data which you might need to keep
2. Get some technician and reformat the system. Install the necassary drivers. Office / Outlook / antivirus / antispyware or in the case you got quick recovery REFER to your MANUAL and perform full system recovery. This is typically by pressing ALT+F10. BUT BEWARE THIS will MAKE you LOSE ALL YOUR DATA SO BACKUP FIRST the documents as explained in thsi solution. REFER to MANUAL of LAPTOP to see if you have this system recovery feature. If laptop is quite new (2 years or so) you should have it.

I hope that this FIXYA was of help as i did not have enough details.

CHEERS

Posted on Jan 07, 2009

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Posted on Jan 02, 2017

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