Question about Canon MV600i Mini DV Digital Camcorder

1 Answer

No image displayed through viewfinder or lcd screen

When i switch my camera on, i can see all the settings displayed but it is on a black backround, i.e. no image appears on the lcd screen or through the viewfinder, yes i have removed the lens cap. i therefore cannot record any images but i can record the sound. i can replay and view previously recorded stuff on the screen, through the viewfinder and onto the television. can anyone help me with this problem, thanks. i hadn't used the camera for some time and the problem began as intermitant, it would be black for a while then it would flicker into life and i could record, but now the problem is permanent. jim

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  • mach876 Feb 04, 2008

    Yes, I have the same problem. Did you get a solution?

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Could be one from a batch with faulty CCDs - check out this fixya link (solution 2) - http://www.fixya.com/support/t115316-canon_mv30 - it's copied from a page at imaging-resource.com - my MV600i was out of warranty and I sent it back to Canon at the end of 2007 and they got it going again free of charge within the week - unfortunately within weeks a very similar fault appeared and now they're trying to charge me for the repair !!! even though they say repairs are under warranty for six months -

Posted on Mar 07, 2008

  • bgg000 Mar 07, 2008

    just want to add:
    within minutes of posting the above "solution", I phoned the Canon Service Centre here in the UK (0870 514 3723) to find out how much the repair was going to be and have now been offered an exchange at no charge - hopefully I'll finally have a working camcorder again in the next week or two - joy!

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Posted on Jan 02, 2017

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was the problem the lense cap, or you do still need assistance?

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Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
NOTES:
* Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
* It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
1. Ensure the lens cap on the front of the camcorder has been removed.
2. Ensure a fully-charged battery is inserted in the camcorder.
3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
4. Turn on the camcorder and set it to the CAMERA mode.
5. Look to see if an image can be seen in the viewfinder or LCD.
IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
6. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshooting steps, service may be required .

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Hi,

Apparently the vendor-supplied CCD image sensor used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all.

To determine if the CCD (image sensor) is working properly, follow these steps:

1. Insert a memory card with known good images on it into the camera.

2. Power the camera on to the Playback mode.

3. Press the DISPLAY (DISP) button to enable the LCD panel, and observe
the LCD.

a. If the images are displayed properly, please proceed to step
four.

b. If the images are not displayed, or a "NO IMAGES" message
appears, please ensure that the memory card contains known good images.

c. If the card contains known good images, and the issue persists
with a second memory card, the camera will require service.

4. Switch the camera to the Camera mode. You may use any shooting mode
(i.e. Auto, Manual).

5. Press the DISPLAY (DISP) button to enable the LCD panel.

6. Point the camera at a well-lit scene and observe the LCD and/or
viewfinder. If the scene the camera is pointed at appears on the LCD
and/or viewfinder, the CCD is operating properly. If the LCD and/or
viewfinder remain black, the camera requires service.

Effective immediately, and regardless of warranty status, Canon will
repair, free of charge, products exhibiting the above-mentioned
malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.



Regards.


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See this link. In the search window type 37383, then check the "Search by case ID" box below it, and click on Search. Your model falls within the list of models affected by this problem, and Canon should repair it for you regardless of warranty date.

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1 Answer

Recording problem


Knowledge Article C116445
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

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wires have come off the ccd ! canon will fix free of charge,go to canon support

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