Question about HP LaserJet 9050mpf Printer

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HP 9050 MFP ''scanner lock Check cables'' message.

During machine boot, I get a ''scanner lock check cables message''. Machine still works as a printer.

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  • Paul Douglas
    Paul Douglas May 11, 2010

    If you can print an event log that woul be helpful. An event log give a history of error messages and can help in diagnosing your problem.

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5 Suggested Answers

SOURCE: plug and play error hp laser M1120 MFP during installation

Please check the minimum requirement in the user manual.Read it carefully and try to install it again.

Posted on Jul 14, 2009

  • 1 Answer

SOURCE: Check Cables. Check Scanner Lock. Cycle Power.

the problem is the cable in the scanner's mainboard

Posted on Dec 03, 2008

  • 3 Answers

SOURCE: Scanner Problem HP 1005

for resolve this error you should only change the flatbed scanner wiht a new one. this error is hardwere issue.
by.

M.R.Atyabi

Posted on Jan 26, 2009

  • 1 Answer

SOURCE: dell laser mfp 1815 dn "scanner locked" message

When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Posted on Jul 20, 2009

  • 3 Answers

SOURCE: error message on display of hp m 1005 mfp

HELLO

Posted on Jun 03, 2010

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1 Answer

4690 MF Printer displays the following message:"SCANNER MOTION ERROR, CHECK SCANNER LOCK"


I would open up the scanner and check to see if it can move, When you turn on the machine does the scanner try to move before the code shows up.

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Using both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position.

Insert the USB cable into the USB socket marked with a symbol. You will find the USB socket inside the machine on the right.

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Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.

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Thanks, my HP LaserJet 9000MFP is requesting for cable check it say check cables. check scanner lock. cycle power


This error is an indication that the system is unable to move the scanner. This usually happens on new units when someone forgets to unlock the scanner before switching machine. If the printer has worked up till not and just started doing it then there is a good chance that the scanner has failed and will require service. If you just moved the machine then check the scanner locks and make sure the cabling is all connected.

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I keep getting error U043 even tho I know that the ink cartridge is missing. However, I only need to use the scanner and am unable to get to the home menu because the error message won't go away. How...


Got a reply from Canon support as below.

>>>
During Boot Sequence of the machine, one of the checks performed by the machine is presence of Ink/toner Cartridge and the minimum quantity available in it to start up.

When the machine fails to get the signal of Ink availability, it stops the Initialization Process and an error code is displayed

Since the machine is an ALL-IN-ONE, it cannot perform any of its function, had it been exclusive Scanner the Boot Sequence would have been different.

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From what I have read, it has to do with the scanner arm is jammed or locked. You may be able to toggle the plastic slider above the scanner glass near the hinge from the locked position. That didn't work in my case, but if you tear the scanner down, you may be able to free it. Otherwise a new scanner portion may be required.

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check documentation for the exact location of the lock, usually located on the flatbed.

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1 Answer

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It can also be the ribbon cable connecting the scanner to the formatter board. Check that it is connected properly.

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I have opened the above door and have cleaned the mirrors front


check the cables connected to scanner pcb monted left side of the machine. there is a flat cable connected to the pcb from scanner unit. layer of contacts may not be correct. check, clean and re-inatall the cable.

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2 Answers

Scanner locked


Is the scanner latch in the down position. Would be on the right side of the machine.
Take the covers back off and disconnect and reconnect all the connectors again. The ribbon cables can be fickle and take 2 or 3 attempts to get seated properly.
May need to take the scanner back off, reconnect everything and make sure nothing is caught or binding.
Make sure you didn't somehow leave one connector unplugged, slipped behind something.
And during reassembly. You may have caught one of the harnesses or cables and damaged them. those on the right side looking from behind.

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