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Officejet 4620 series GOES OFFLINE

Worked fine a couple of weeks - now is temperamental, goes off line. I manually make sure settings on the printer say online, says OK. try to print - the printer info says print job cancelled, printer offline.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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bravsman
  • 94 Answers

SOURCE: "printer is currently off-line. offline" use a mac

check the usb cable of printer try to reconnect it and make sure you use usb port in your printer properties

Posted on May 25, 2009

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APremkumar
  • 564 Answers

SOURCE: Printer offline HP 4500 series wireless.

Hi there,

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
PREM  

Posted on Mar 31, 2009

callonafo
  • 174 Answers

SOURCE: Print jobs go through the queue but nothing prints

Maybe you should uninstall software for the printer the restart your system again then reinstall back the software for the printer, the problem maybe as a result of the configuration on your system. after reinstalling try to print out a tested page to see if the problem still persist. Thanks

Posted on Sep 25, 2009

  • 739 Answers

SOURCE: HP C4680 Goes Offline

Hi
Just a thought, did you use the HP CD that came in the box?
Go to Apple's website and look under the support - downloads section. You'll find a mega-sized download of up-to-date HP drivers. Download it and install it.
Then open the print and Fax setting in system preferences and remove the existing HP printer, You should then have no printers listed in the printer box.
make sure the printer is connected to the macbook and switched on and then use the Plus symbol to add a new printer. In less than a moment your printer name should appear in the empty space. Select it and wait. You should then get a thing saying 'Print Using...." It should fill in automatically with info about the driver being used.
Do what ever it asks and then close the window and see if you can print without the earlier problems.

Posted on May 04, 2010

  • 8404 Answers

SOURCE: My hp 4300 series printer goes in offline mode and

Delete the printer and reinstall it ...

Posted on Jun 10, 2010

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