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Re: DVD/CD Rom no longer reads cd or dvd - restore drive
Here's a Fixya:
How old is the notebook? There is 3 possibilities to get it fixed:
1. It might be the CD you're trying. Did you try another CD? or DVD to see if it does the same? -If yes you might have the read/write head dirty and all you have to do is buy a lens cleaner follow the instructions and clean the drive. This is worth a try. - If you are referring to CD's that you are BURNING with the same drive and the drive would not read it. Then most probably you did not get a brand of CD's / DVD's which are suitable for your drive. Check your drive's laptops manual to see the reccomended media.
2. Upon doing this check if you installed any software which might affect the drive. Such programs include. ASPI dirvers Daemon Tools copiers such as Nero and Alcohol 120% or others such as Clone CD. If so uninstall the offending program and reboot to see what happens. Sometimes even games might cause the problem.
3. Is the PC / Laptop old? As i did not have any details. And if it made any "funny noises" most probably its a hardware problem and it compromises reliability so if you tried all the above. You best bet is to check for a replacement drive. They do not cost much.
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Check your computer drivers for that drive. It may be a driver error. It has happened to me before and I fixed it by reinstalling the drivers. It should be a software issue if you can still read CD disks.
The reason behind that is because the CD ROM cannot read DVDs. If you want to play or install DVD based programs you need to replace your CD ROM with a DVD-ROM or DVD-RW. You also can purchase an external DVD ROM if you dont want take that CD ROM from its place.
Rating my assistance will greatly be appreciated. Thank you for choosing Fixya!
You must determine if the problem is the media you are using (CD, DVD) or the drive itself. (CD/DVD Rom)
First see if the driver is installed for the CD/DVD ROM by Right clicking My Computer and choosing Properties, Hardware, Device Manager. Clikc the plus sign next to DVD/CD Rom Drives to see if there is a yellow exclamation point, or question mark. This means you need to install the correct driver. If there are no yellow exclamation marks or question marks your driver is installed properly.
Next try playing difffernt CD's to see if any of them work. Confirm they are good CD's by playing them on another device, then try them on your Compaq. If the Cd's play on another device you may possibly be experiencing read errors on the CD/DVD Rom drive. Try using a CD Laser Cleaner that will clean the laser head of the CD /DVD Rom. it looks like a CD with small brushes on the music side. This may solve a read error problem. if that does not solve your problem you may need to replace the CD/DVD Rom drive.
the same problem of mine is my drive cannot able to read DVD then i make the solution if you have CD RAM/ROM + DVD ROM then change it to CD/DVD RAM because in case of CD RAM and DVD ROM it may read CD but not DVD but sometimes it can read DVD also but when we copy data to computer it may freeze or give us error so i give you one suggest to buy a new CD/DVD RAM
Hi there. It sounds like the drivers could be bad or the lens has gone. This can be a common problem with vista loosing the CD/DVD drives. Do
this >>>>>> right click on "computer" and select
"manage" from the sub menu, then select "device manager" from the left
hand side, it will generate a list of devices, look down the list for
CD/DVD and click on the + icon next to it, from the drop down list
right click and uninstall, restart the PC and let vista re-install the
drivers for you, then try to use the CD/DVD. If this does not work please post back.