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I purchased a DVD from Disney, Florida - won't play in UK

I purchased a DVD from Disney, Florida as a gift for parents, Unfortunately on returning to UK it states it can't play as it's outside the area. I can't believe that the Main Street USA shop sells hundreds of these to Brits and nobody ever has this problem. Can anyone help?

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Try to buy a very cheap usa dvd player the formating for us movies and uk movies are different and players different also try this first

Posted on Jan 05, 2009

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Purchased the pink Disney Princess DVD player from KMart. When you turn it on and insert a DVD to play, screen comes up saying the Parental Controls have been set (Universal Studios picture in upper left...


lots of electrical items will use a default security code of 0000 or 1234.
if there is nothing in the manual and these codes do not work, then your best option would be to return it to the store for them to find the codes or refund/refpace the item

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Unfortunately there are no known ways to change the user code. The parental controls are set because it's a DVD player for kids - and you must input the password every time you want to play a DVD.

1369 is the code to allow you to play blocked movies. I still haven't found a way to change the level. Again, you have to input the code each time. I know it stinks, but I guess they didn't think of the parental feature in its entirety.

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Go on e-bay and purchase a region free DVD player for cheap. Wait for Christmas and re-gift your UK player to some other poor bastard.

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Disney princess dvd player will not play any dvd!


We had the same issue. Try clicking <play>1234<play> and it should unlockk the dvd in the machine. Seems to work on my daughters. It's a parental control of come sort. HTH.

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11/12/08 My 18 yo daughter took her Disney "Ramon" dvd player she received at Christmas yo college with her and I used the code a moment ago <play> 1234 <play> and it unlocked it for her immediately.... try it it might work for you as well! Good Luck!

Oct 29, 2008 | Disney Princess DVD Player

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Disney dvd problem


You should just return it to the store and ask for a new one.  If they won't bring it back you could always bring it to sears and say it was a gift and you would just like to exchange it for another one.  I know that sears has a satisfaction guarantee so they should let you bring it back with no problem, even without a receipt.  

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The parent control lock out code is 1234, you need to press yes then enter the code using the remote type in 1234 then press play button again and it unlocks the parent controls!

Jul 07, 2008 | Disney Princess DVD Player

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Found the code on another posting:
1,2,3,4

When the parental block comes up hit play, enter the code, then hit play again...

Jul 02, 2008 | Disney Princess TV/DVD Combo

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OK I FOUND IT!!! IT'S 1234, when the parent control screen shows up press the play button then enter 1234 then press play again!!! The movie plays then!

May 08, 2008 | Disney Princess DVD Player

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Disney dvd player parental control code


I'm sure you've found the solution by now, but I'm going to post a response for people in the future with the same problem. The unlock code for dvd's is found on page 25 in my users guide. I dont know if the code is different for every t.v. but mine is 1369. Hope this helps. Also I thought it was kinda funny because the same exact thing happened to my daughter with the same Barbie Island Princess movie the day after Christmas!

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