Question about Xerox Document Centre 420 DC Laser Printer

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Xerox 420 dc ports?

Just received a used xerox 420 dc

where is the computer connection? I cannot find standard usb or centronix ports. I cannot find in any xerox documentation - User Manual or Get Started Guide.

tia - sam

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If it's a DC that means Digital Copier, It does not have print capabilities. That would be the ST versioin.
A 420 DC is simply a copier. It can however be upgraded to an ST.

Posted on Jan 05, 2009

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Epson UB-U03II not working


I had huge issues with my TM-U220. It does not play well with a Centronix-to-USB cable or with Windows 64-bit. I played for AGES to try and get it all to work.

I installed the USB device driver[1] I was able to print the Test Page proving that the connection between Windows and the printer sort of worked, but when I tried printing anything from Unicenta POS, it always failed.

I finally bought a new Centronix-to-USB and a new parallel port card, used Windows 32-bit, and problem solved.

They key is to uninstall everything, including searching through the Registry to delete everything.
[1] https://pos.epson.com/developers/techresdetails.htm?ProductPK=545

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Depending on what port do you have on the back (or side) of the printer (USB, parallel, serial). Use the correct cable (USB, parallel, or serial cable) to connect the printer to the correct port on the computer (USB, parallel, or serial). You need to install the software driver on the computer before it will work. Google the name and model of the printer to download the driver to your computer.

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1) I have XEROX Document Centre 425DC, when ever I take a copy I find black lines on the print , Even on the blank paper 2) When I bought this machine I was told that this machine can be connected to the...


First of all clean the platten glass, also the narrow glass to the left of the platten glass. If the lines are still there after doing a copy,open the upper left cover and look at the fuser heat roller,the lines could be from a toner contaminated heat roller,this can be cleaned with a minerised scowering pad.with the copier switched on press the Key button then # 1 1,touch Enter on the touch screen.touch HSFI tab,scoll down to copies on cru and enter, if the count is above 20,000 the fault could be the cru ( copy cartridge) needs replacing as it is not cleaning the drum.
There is not a USB port on the 425 dc. If the copier has a ESS on top of the engine ( you should see a floppy disk drive slot on the front of the copier) it means it has been converted to a 425 ST, if not it will cost a to much to convert. A xerox 425 ST will connect to a computer. Xerox ST copiers means Networked

Jan 15, 2011 | Xerox Document Centre 420 DC Laser Printer

1 Answer

What usb cable do i need to conect my xerox 425dc to my computer


425DC is a Digital Copier and it cannot be connected to PC, it only can copy, but can't print.

Nov 15, 2010 | Xerox Document Centre 420 DC Laser Printer

1 Answer

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If you had not changed originally, it should be 11111, or 1111.
If you changed it, you need a laptop with diagnostic capabilities.

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2 Answers

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check the usb port boot computer and printer..or parallel to usb or usb to parallell try it..

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3 Answers

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Make sure the circuit breaker on the back (near the power cord connection) isn't tripped. If it is, toggle it to a fully off position, then back to on. If it keeps tripping, try moving the unit to a different wall jack and repeating the process.

Also, do not have this unit plugged into a surge suppressor. Xerox copiers have built-in surge suppressors. Adding another external surge suppressor to the circuit can cause the unit to malfunction.

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2 Answers

Can i connect hp laserjet 4p via usb ??


I have a similar situation. Trying to print from a HP LaserJet 4 using a parallel cable to USB. It will not recognize the printer. What is the installation setup or what is the trick to get it to print?

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You can not scan with a M20i with an Ethernet cat 5 cable. It can ONLY be done via a USB or parallel cable.

If you don't believe me, which many on here wont accept the truth, here is the note from the Xerox documentation..

The WorkCentre can scan a document via Direct Scanning using a USB or Parallel Port connection only.

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We have a Xerox M20 Copier/Scanner/Fax/Email which we have always used strictly as a copier. We need to use it as a scanner, to reduce paper in the office and access/share documents electronically. I...


To scan a document to file (Scan to File), the WorkCentre must be directly connected to the workstation using a USB or parallel connection. Scan to File is not supported over an Ethernet connection.

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Dear Sir, I am very happy if you could talk to From Rector Divine Union Seminary Ayyappankavu P.O . 680 751 Mulayam Trichur 0487 2315166 To Manager Customer Care Xerox India Ltd 20th Floor DLF Square Jarcada Marg M-Block Gurgaon ? 122 002 Email: Digital.solutions@xerox.com Respected Sir, I am writing this letter to bring to your kind notice and attention a serious problem concerning the Xerox 0420 photocopier. We had purchased the machine on 06-12-2007 from your noble institution paying a huge amount of money. It is very sad to say that it is the second time that the copier is not working well and needless to say that there was no necessity of replacing the drum cartridge either. That is to say that we have not taken even 12,000 copies. Within this time we had to replace once HVPS which costs nearly 27,000/- rupees. We replaced it on 11-10-2008.Again we are confronted with the same problem. The machine is not working well again due to the dysfunction of HVPS. It is also very sad that this part cannot be repaired. When we use the copier the copies are not clear and show ?U9? code. And the service personnel from the Trichur Computer Clinic is asking us to replace the HVPS. We had purchased the machine through ?Trichur Computer Clinic? (TCC). And we were not given even 1 year warranty instead they gave us only 3 months; though the warranty card shows one full year of the purchase. Dear Sir, it is impossible for us to pay you another 27,000/- to purchase a new HVPS. To do so it seems like putting one?s own foot into the hole of a snake. We feel thoroughly cheated by you and our trust and confidence in the company is shaken. We hear similar complaints from many buyers and even from the service engineers. It is at their advice that we are writing this letter. We would like to hear from you soon .I hope you will be kind enough to take up this matter as an urgent case and do the needful as early as possible. If we don?t hear from you we will be forced to take up the matter to the consumer court . Yours Sincerely, Rector Fr. Antony Pittappillil sdv Email:pittappilly@gmail.com

Dec 15, 2009 | Xerox Document Centre 420 DC Laser Printer

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