Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Clear Paper Jam, then Press OK

Hello,

We have an HP Office Jet Pro L7780 All-in-One printer. Starting today, we keep getting a message that says, "Clear Paper Jam, then Press OK." There is definitely no paper jam in the printer, but we can't seem to get this message to go away so that we can resume printing, photocopying, and FAXing. Please help. Thanks.

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  • Anonymous Jan 17, 2009

    have same problem checked access door still shows paper jam

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Have you checked the access door in the rear of the machine?

Posted on Jan 11, 2009

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