Question about Brother IntelliFAX 885MC Plain Paper Thermal transfer Fax

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Black line through sent faxes

When sending a fax, a black line appears vertically all the way down the page. Any ideas on how to correct this?

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Open up the document feeder and clean the scanner glass.

Posted on Jan 05, 2009

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1 Answer

Vertical Lines through incoming faxes and copies.


Sometimes you may see vertical streaks/black lines
on the faxes you receive. Either your FAX/MFC's
primary corona wire for printing may be dirty, or
the sending party's fax scanner may be dirty. Clean
your primary corona wire (see pages 13-18), or ask
the sender to make a copy to see if the problem is
with the sending machine.
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of
disposable paper to avoid spilling and scattering toner.
1 Carefully turn the drum unit upside down.
2 Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
3 Return the tab to the Home
position (  ) before
reinstalling the drum unit.

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1 Answer

Unwanted verticle line on fax copies


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

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1 Answer

I have a black line showing up on my faxed documents. I have opened it up, changed the film and re- set it, but the problem persists. The machine is about 5 years old.


Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

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Lift the document feeder cover, and clean the scanner glass.

Please rate solution

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