Question about Compaq Presario V4000 Notebook

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Compaq Presario V4000 will trun on but cannot run any programs

When i turn on my computer it will turn on and open as per normal, it trys to run the few start up programs e.g scans but then when i try to access my computer for example nothing happens, is there any way of fixing this, i was just going to reformat computer but as i cant get into my computer i cant do anything.

cheers

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  • Master
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If you want to reformat the computer you just need a XP installation and set the first boot device to your CD rom drive and then that way you can format the computer and reload a fresh copy of XP to it...

Posted on Jan 05, 2009

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  • Compaq Master
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Do a safe backup of your files first.

The sympton means that the system is damaged.

You can try doing a windows upgrade installation or a system restore first, but it is better to format the hard drive.

Posted on Jan 05, 2009

  • Ginko
    Ginko Jan 05, 2009

    The best and fastest way to proceed is by saving all your files and formatting the hard disk.

    If you have the recovery disk this is quite an easy operation.

    |If you use a generic windows setup disk, you may need to download drivers from HP afterwards, see HP support.

    If you do not want to format the hard disk , the alternatives are attempting a system restore, or doing a windows upgrade installation (start from windows not from cd) , this will peserve drivers and most software, but may not fix the problem.


  • Ginko
    Ginko Jan 05, 2009

    To format the hard disk, start the computer with the recovery disk or a windows setup disk inside.

    If it does not boot from CD you may need to chose boot device by pressing F1 on startup.

    If it does not read CDs, it can be a faulty cd drive the cause of the problem.


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