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Installing partner mail vs r4.1

I am installing a parnter mail vs r4.1, I have set up the inital programming, howev er when I intercom the extension the vm will not pick up?? hunt group 777 will not pick up??? This is a referbished vm and I am not sure if it works...

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Go to system program on extension 10, then put in #310 and add the extension to the "automatic VMS cover"

Posted on Mar 25, 2009

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Check the voice mail ports. Can you dial them and have them answer?

Also check that each extension is programmed to hunt to voice mail in the partner programming

Posted on Jan 07, 2009

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The voicemail rings busy and is not picking up


Sounds like your voicemail extensions are not programmed. You need to log into System Administration and press #505 Group 7. There you can program the extensions that will handle the voicemail. The extensions are based on type of voicemail used (VS Mail or Partner). Examples are Partner uses 78 and 79. VS Mail can use 28 and 29.

Jul 04, 2014 | Avaya Partner 34B Corded Phone

1 Answer

How do I set a programmable button to a specific extension on my Partner Mail VS phone?


1. At that phone, press FEATURE 00 to get into programming

2. press the button you want to program,
4. then press the LEFT intercom button.
5. Then enter the 2 digit extension number.

If you have more buttons, repeat from step 2.
If done, press FEATURE 00 to exit programming.

Jan 14, 2011 | Avaya Lucent Partner 616 Phone

1 Answer

I have a Partner Mail VS and need to program a button on my phone for an extension in order to direct dial instead of having to press "transfer" then "ext #" How do I do that?


Press FEATURE 00, then select the button you want to program. Press the left intercom button, then *XX. Press FEATURE 00 again and you're done.

Jan 14, 2011 | Avaya Lucent Partner 616 Phone

1 Answer

We need to set up a voice mail for an extension that has not been used in years. When I press intercom 777 and enter extension it tells me to enter password which no one in the office knows anymore. When...


The default password on partner voicemails is 1234. The reason for the call returning to the extension that transferred the call to the new extension is probably because the cover vms isn't set up for the new extension.
To check the vms cover for that extension, at either extension 10 or 11 press feature 00 and press the left hand intercom button twice. The display will say system programming.
Enter #310, the display will sayAutomatic VMS Cover Extension:
enter in the extension number of the new extension.
The screen will say either "1 assigned" or "2 not assigned"
enter in 1 (assigned)
press feature 00 when finished.

Sep 30, 2010 | Avaya Corded Phone avaparp18d

1 Answer

An employee changed the password to the voicemail, and they are no longer with us. How do I override their password and change it back to the default password for the new employee?


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done

Apr 09, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...


Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

Here's a manual for the VS R4. It should work for your system for the basic installation. http://public.carl.airpost.net/Avaya/Partner%20Mail%20VS%20R4%20Installation%20and%20Programming.pdf

Page 35 is your installation information and page 50 tells you how to program the ACS.

Good luck.

Carl




Nov 05, 2009 | Comdial Avaya Partner ACS with Voice Mail...

2 Answers

Lucent Partner Mail VS - need cordless phone


Each of the modular jacks at the cabinet will accept a single line telephone. I don't think you can "bridge" a phone on 12 year old software, but if there is a spare jack, it will work with a plain old cordless phone. Plug one in, dial 10, and read what extension you have. Here's a manual for a 4.1 Partner system to help you program the ringing. Programming is done from the display phone at extension 10 or 11.

http://public.carl.airpost.net/Avaya/Partner_ACS.pdf

After you find the extension, save yourself the trouble and go to page 447 of the attached pdf. It details how to set the Automatic line preference and ringing of the cordless. The difference is that you will select your lines AFTER the intercom as in ** LIC RIC 1 2 3 4, or 4 3 2 1. This is important! You'll then be able to dial "9" to get an outside line in forward or reverse order and still call internally.

If you find you don't get an outside line when you dial "9", then keep reading the manual, you need to put your lines in groups.

Carl


Apr 08, 2009 | Avaya Lucent Partner 616 Phone

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