What did I do to make that happen. I checked all connections & the one to computer was loose I just reinstalled.
SOURCE: Printer was stuck in "offline" mode, so deleted it
Hi,
This is not Printer or PC USB port issue.
You need to drain the power from PC.
Follow these steps to resolve the issue
1. Disconnect the printer power cord from walljack or surge protector
2. Disconnect the USB cable of printer from PC or vice versa
3. Power off your PC, Disconnect the power cord from wall jack
4. Wait for 5-10 mins
5. Connect the PC power cord and power on the PC and wait till you are able to login to your PC
6. Connect the Printer power cord
7. Connect the USB cable to PC or vice versa you disconnected.
This should resolve the issue.
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