Question about Kenmore 24 in. 15932 Built-in Dishwasher

11 Answers

Will not drain

Mod# 665.16369300 Type: 575D Ser.# FP4909003
will not drain. took out all of the plastic pieces in order to gain access to the pump, found that pump spins freely. took control assembly apart and held door safety switch closed to observe operation. fresh water inters tank, pump comes on and runs through cycle.(ran in quick rinse) pressure seems to be adequate, hard to tell though with plastic piping removed. cycle will run approx. 10 mins. then nothing. pressed the Cancel/drain button, and nothing.
Hope to hear back soon, Wife says i have to wash dishes by hand till i get this fixed.
Thanks in advance.
Steven Vanover 903-387-0011
Winter Haven Florida

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  • 8 more comments 
  • sirvan69 Jan 05, 2009

    I believed if i gave the model numbers i would get a less "Generic" answer.

  • sirvan69 Jan 05, 2009

    when the "drain Cycle" is on or selected there is absolutely no sign of anything running. the drain line is clear and free of any obstructions

  • sirvan69 Jan 05, 2009

    is it possible to obtain prints on this assembly? ive removed the screws that hold down what im considering the pump assembly cover, but cant seem to get the cover off?

  • sirvan69 Jan 05, 2009

    ive checked the drain line for obstructions, there are none, there isnt a checkvalve anywhere inline.

  • sirvan69 Jan 05, 2009

    the pump spins freely by hand and seems to operate just fine in the "wash cycle" doesnt seem to be getting a signal to drain

  • sirvan69 Jan 05, 2009

    there is NOTHING in the drain line

  • sirvan69 Jan 05, 2009

    im pretty sure its an electrical problem. Does anyone here have knowledge of where i need to start specific to this model?

  • sirvan69 Jan 05, 2009

    when i said it runs 10mins that is the length of time the owners manual claims for it to run in the "quik rinse" mode it does this just fine, and to answer your question, it does circulate the water. i was trying to gain access to the impellers through the inside of the machine. pulled the screws that hold what im thinking is the pump/impeller. can seem to get it off without breaking something

  • sirvan69 Jan 05, 2009

    i think i might of found something here guys!

  • sirvan69 Jan 05, 2009

    found what looks like the blade of a food processor, wonder if it work with out it?

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11 Answers

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Check the black rubber FLAPPER in the pump discharge neck, they break off and plug up outlet.

Posted on Jan 05, 2009

  • 1 more comment 
  • Leroy Elliott
    Leroy Elliott Jan 06, 2009

    No. nope, nyet, nada, it's solution #2

  • Leroy Elliott
    Leroy Elliott Jan 06, 2009

    No. nope, nyet, nada, it's solution #2

  • Leroy Elliott
    Leroy Elliott Jan 07, 2009

    It's the rubber flapper.

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  • 148 Answers

It sounds like your drain hose is clogged under sink

FIX

1 open doors under sink

2 put a bucket under disposal and turn power off at breaker for dishwasher and disosal

3 remove hose clamp that attaches drain hose that is attached to disposal with phillips or flat head screw driver

4 pull hose off off and dump debris into bucket

5 try to get any debris out of the drain ose and check opening in disposal for any debris

6 re attach hose and turn on power

Good Luck

Posted on Jan 05, 2009

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  • 163 Answers

I know what call this guy




Will not drain - 4235e9c.jpg

Posted on Jan 05, 2009

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  • Kenmore Master
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If drain pump works, and drains at the right time in the cycle, then it is a blocked drain line, if there is no power to drain pump during cycle, then it is a wiring problem or a bad control board. Testing voltage is not an user level operation for obvious safety reasons.

Posted on Jan 05, 2009

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Dishwasher can not drain because either the drain hose or the air gap (if the unit has one) is clogged up. Drain hose clogs commonly occur where the hose is attached to the main household drain line, or where the hose connects with the garbage disposer. Try removing the drain hose to unclog any debris. Don't forget to reattach the hose before you start your dishwasher again.
Good Luck

Posted on Jan 05, 2009

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Hi Steven

sorry to here that you have to do the dishes

If you don't see any stuff stuck in the upper impeller, then you may have a bad motor. A new pump/motor assembly is pretty costly, you can check your owners guide, some brands give you a 5 yr. part only warranty on that pump/motor module assembly. You may be just right at the end of that 5 yrs so check soon.

You said it spun freely, but does that mean by hand or by electricity?

To get the motor out please visit the following link
http://www.applianceaid.com/dishrepairhelp.html



bestdarngood

Posted on Jan 05, 2009

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Where the hose connects under the dishwasher is a check valve... remove the hose then unscrew the large white check valve... most likely clogger the center is only about 1/4" hole. Also if you installed a new garbage disposal make sure the knock out hole is punched out.

Posted on Jan 05, 2009

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  • 199 Answers

f the water doesn't drain from your dishwasher, check these:

Drain line/air gap
Pump
Drain valve and/or solenoid
Belt
Motor
Timer
Drain line/air gap A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again.

Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support. 

Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them.

Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water. 

Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing.

Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it.

Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced. 

Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced.

Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.

Posted on Jan 05, 2009

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  • Master
  • 679 Answers

Might be air is block the drain pipe way.

Thanks for using FixYa

Posted on Jan 05, 2009

  • rockfixya
    rockfixya Jan 06, 2009

    so, they help u to solve problem.

  • rockfixya
    rockfixya Jan 07, 2009

    Thanks for using FixYa.


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Ok, do you have a volt meter? when you put the unit into drain do you hear any humming sounds? locate the pump and see if you are getting 120 volts?

Posted on Jan 05, 2009

  • 6 more comments 
  • erica graber Jan 05, 2009

    If you have 120 volts getting to the pump you know that this is your problem

  • erica graber Jan 05, 2009

    Hi Steven,

    Also make sure that you are not looseing your voltage. It may be a problem in your wall. If the unit is not hard wired in try running it to another wall socket. You say that the unit is running for 10 minutes so does that mean that it is recurculating the water inside? Do you have a machanical Timer or electronic? If it is a machanical timer does the timer stop then advance to a point then stop?

  • erica graber Jan 05, 2009

    Also, just curious is there power at all now? If not it is a possible blown fuse inside the control panel. there are torque screws that you have to remove to access the control. But you knew that. so attached to the controller is a fuse with 2 wires going to it. Take it off and check for continuity. If there isn't any you need a new fuse.

  • erica graber Jan 05, 2009

    Hello, Steven pull dishwasher out. You have a recurculation pump which recurculates the water. You also have a drain pump that is attached to the side of this recurculation pump.I believe it has a blue wire and a grey wire going to it. YOu can access this by pulling the dishwasher out and looking through the right side. pull the insulation out of your way. Check the voltage going to the pump make sure you have 120v if you do not the problem is not your pump. It would be more than likly your control board. Please check the voltage and get back to me

  • erica graber Jan 05, 2009

    Ok since the recurculation pump is working fine that piece that you just found is called your chopper and NOOOOOO it will not work without it. Now you have just created a problem. It will no longer recirculate the water to the top rack or clean out your detergent. PLEASE reattach the chopper and close that area up you are in the WRONG area.

  • erica graber Jan 05, 2009

    I would say since you have no sound comeing from the pump it must not be getting any voltage. sounds like you have a problem with either your one of your door switches or your control board

  • erica graber Jan 05, 2009

    I would turn the power off to the dishwasher by either unplugging it or turning the fuse off a t the curcuit box. Locate the DRAIN PUMP. follow the wire from the drain pump to control board make sure there aren't any breaks in the line. sometimes mice can get into there and do some serious damage if you find broken wires I would say the dishwasher is done for.



    But if not. could be 4 things DRAIN PUMP, DOOR SWITCHES, CURCUIT BOARD, or you have something going on with your HOUSE WIREING

  • erica graber Jan 06, 2009

    please let me know if this is helpful or a fix

    Thanks egraber

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  • 3,422 Answers

Hi,

If the water doesn't drain from your dishwasher, check these:

Drain line/air gap
Pump
Drain valve and/or solenoid
Belt
Motor
Timer
Drain line/air gap A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again.

Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support.

Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them.

Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water.

Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing.

Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it.

Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced.

Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced.

Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.

Posted on Jan 05, 2009

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