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I cant hear the caller from my Avaya 9608 phone, but they can hear me

When i call or recieve a call I cant hear the caller, but the caller can hear me. we tried everything and just dont know what the problem is.

Posted by Anonymous on

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Avaya 5610 double display on incoming caller ID

Did you get this fixed. I would double check the firmware files of the phone. And maybe reset it.

Posted on Dec 25, 2007

SOURCE: Dial tone, can be called, hear caller, but caller cann't hear me.

The problem is likely either a conflict in compression or a speech path problem.

In Manager, is "Allow Direct Media Path" checked?
If so uncheck and reboot eh phone system, then reboot the remote phone.

Posted on Jul 30, 2010

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If so uncheck and reboot eh phone system, then reboot the remote phone.

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