Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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The machine will not turn on the outlet is fine

The outlet for the machine is fine. the washer is a kenmoreHE3 and it just went dead

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  • fla-guy Jan 17, 2009

    Same problem live outlet, but no control panel lights for any button pushed

  • Anonymous Jan 19, 2009

    I am just now using it. Cycle is at 106 minutes(double rinse). I was in the kitchen and I heard a loud bang. Went to garage where the washer is and found the door open with remaining 36 minutes in cycle. I tried to close the door but it wont so I pressed on the cancel button hoping to reset but to no avail. I bought this machine in 2005

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  • Master
  • 640 Answers

This is better left to a professional technician,,we have to start out checking for voltage in unit,,,but if you think you can do it ,,i can talk you though..onthejob,,you will need a multi meter..

Posted on Jan 17, 2009

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No panel lights!


Solution - MEASURE voltage in outlet with digital meter and if it is not ~115 V or very close do nothing - wait till it gets to norm.

Longer explanation:
I had similar problem today. Dryer fine, washer (front loader Affinity 6000) dead. Electric power there. Day before had no electricity for few hours. Turned out to be that this thing is sensitive to voltage. I have now from 101 to 103 volts and it needs something close to 115. I have almost disassembled it but it was hard to do and no manual on web (except to purchase for $15). So, after removing back paned and few screws from front I have turned my attention to my UPS I have for TV - it sometimes would blink with blue diode (means it is starting). I thought why... Then I have luminescent (energy saver) lamps around house and those are not sensitive to voltage so lights are fine. In bathroom however I have halogens and those seemed dim. This time I have looked at my tester again and noticed that it shows ~101.2 volts. So I am taking UPS from my TV and moving it to laundry, plug UPS to outlet, washer to UPS - washer still dead. I unplug UPS from outlet and washer comes alive...

Hope this helps.
Orest Dmytryshyn
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