Question about Dell Inspiron 6400 Notebook

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No Internet Connection

I'm getting NO internet connection on my Dell Laptop D410

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Hi kathy

I believe you are connecting to the internet using wireless. Are you using this laptop to connect to a home wireless network or you connect using a cable. This will be a good way to analyze your problem

Post the ip address that you are getting.
You can get the ip by
start -run-type cmd enter
you will be in the black command prompt
just type ipconfig
and let me know what you get under ip address.

Also let me know the wireless router, your Internet Service Provider and also how many systems are there are at your home if you are connecting to a home wireless network.
Also let me know which is firewall or antivirus program that you have.

thank you do let me know if this works and do share your experience.

thank you
rakesh
Expert in Dell

Posted on Jan 05, 2009

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