Question about SanDisk Sansa e250 MP3 Player

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HELP! ok im having several problems with my Sansa E250R MP3: 1. It won't let me convert any videos onto it. I've tried converting the video to every format that the mp3 will support but it still wont accept it. 2. My songs folder has suddenly disappeared and i cant delete any songs. 3. It says it can hold 500 songs (and i know the actual amount is less) but it currently holds only 207 songs and will no longer hold any more. I dont have any recordings, photos, or videos so i know those arent taking up any room. 4. Also, i lost the CD that came with my MP3 (Sansa E250R) and i was wondering if there was any way to get a new one or if someone has one that they no longer need. If anyone has any solutions to any of my problems please notify me. I would really appreciate it, thank you.

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According to, you need the software that came bundled with the disk for video conversion- probably not exactly true, but I haven't found any data on what video formats it supports. Not sure about the second problem. This links you to a piece of software that allows you to reset the gadget to it's factory settngs. For the third problem, "500 songs" is a meaningless term- how much disk space a song uses is based on how long the track is, and the sound quality. I think they base the claim of 500 songs on something like 2:30 tracks at 128kb. Your actual mileage will vary- significantly. For the fourth problem... I'm not able to locate the software, but you miight find some useful info at the products page: At the very least, you'll find a tech support phone number or e-mail, and they will most likely be able to assist you.

Posted on May 23, 2007

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