Question about Dell Optiplex GX270SFF (5U825) Burner

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DVD/CD RW does not work

The phillips dvd 8801 shows in My Computer and in Device Manager which says it is working properly but no contents show when it accessed. Properties show 0 space used and 0 space available. This is a Dell with XP. I have read that XP requires NO drivers for any optical drives.
If I uninstall the device in Device Manager and restart, Windows automatically re-installs the device without searchning for drivers.

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Un-install the driver and dont restart. Go to the dell website and look up your driver for free @

http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=GuidedPathHomePage

Install the dell driver then restart.

hope this works,
Luke Wilcox

Posted on Dec 29, 2009

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Hi,

You can try the steps below:

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer

Please do not forget to rate the solution.

Regards,
Musheer.

Posted on Jun 10, 2009

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