I just bought new cartridges for my Lexmark X83 All-in-One printer.Whem Iremoved the color cartridge I had to clean the contacts on the back of the printer slot. Now My control program doesn't even show a color cartridge on the cartridge tab and printing a test page only prints black.
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It could be a "short-circuit" type of electronic problem inside the colour cartridge.
Turn the printer off.
Remove the colour cartridge.
Purchase a new colour cartridge.
Turn the printer on.
If you still get the error, take the printer to a qualified technician.
I realise these are not for your specific printer but there are others listed on both those sites as well.
cheaper cartridge problems have been on the rise recently and that is for ALL makes of printer.
If you try to clean the contacts be VERY careful cleaning contacts and ONLY use isopropynol on a lint free bud or cloth. Also be very gentle.
I have seen the contacts cleaned and cartridges ruined with other methods of cleaning. Rubbing too hard can also cause a badly set chip to move making it inoprable.
I dont like full prices replacements either which is why I always provide the links
I usually reccomend that people take back any cartridge that does not work right from the get-go.
I dont know of anyone who has had a problem doing that be it a shop refill or otherwise.
No matter if I paid $1 or $100 for a cartrdige I would still expect it to work
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
This is the problem with the cartridge if you brought original Lexmark cartridge you can get it exchanged as the cartridge is nay be defective and the cartridge comes with one year warranty...........................................
Hey Bob there are generally no resets for most printers but here is what I do in my shop.Tthere is one major goof up that most people do when replacing the cartridge and that is failing to clean the contacts properly. step one do not clean them with anything but denatured alcohol most rubbing alcohol contains 80% water and will damage the contacts and surrounding traces. second do not use cotton use a soft cloth cotton shreds and remains oh the contacts..Take care .. Be mucho blessed ... Mark
Turn off and unplug your printer from the wall for a few minutes. Plug it back in and turn it on? If that doesn't work, remove the color ink and make sure the contacts on the cartridge are not smudged, reinsert the ink. If that didn't work re-install the old color cartridge and reboot the computer then try to change to the new color.
Let me know what happens,