Question about Office Equipment & Supplies
This is a communication error. Make sure there isn't anything in the print que. If there is try deleting it. Unhook the printer from the network or computer and try and powercycle the printer. If that doesn't work try a cold reset. Turn the printer on and once the memory starts to count up press and hold the check button until the three lights light up and release then scroll down and hit the check mark on cold reset and see if the printer comes to ready. This will reset the IP address if the printer has one
Posted on Jan 05, 2009
SOURCE: hp 2420 error 49 3c1a
If the printer is displaying 49.xx error message, followng the following document
Upgrading the firmware should resolve the issue.
Please let me know one you perform the above upgrade.
Posted on Nov 24, 2008
Take the paper off and place the correct paper size.
If the setting is in A4 paper size please place the A4 size paper.
Posted on Jun 17, 2009
SOURCE: Service Code 49 4c02
Try to upgrade the firmware on the printer, if that error still occurs after the firmware upgrade, you should try and use PCL driver rather than PS driver.
Posted on Sep 18, 2009
This may be related to 3 problems . 1st as with all 49.xxx errors update your firmware first. 2nd it may be related to a memory problem internal to the printer. Last it may be a problem with the email server you are sending to. To troubleshoot update firmware, then remove network cable and try to scan docs is as if you were going to email. If problem does not show check email gate way. If problem does shw up replacing your memory may be the next step.
Posted on Nov 11, 2009
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Posted on Jan 02, 2017
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