Question about ASUS N61JQX1 Notebook

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HL-DT-ST BDDVDRW CT21N : It's my DVD ROM and it can't read some of disks and I can't see any thing when I burn a CD or DVD, my laptop is ASUS N61JQ, What's the problem? Please help me

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  • ASUS Master
  • 7,627 Answers

Are the disks/Media compatible with the drive? Some media DVD/CD are not compatible

Posted on Nov 09, 2012

4 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

vsha
  • 76 Answers

SOURCE: my computer won't read dvd's or cd's

Hi ,

It seems that there is a problem with the driver,here are the steps that you can try to fix the issue .Right click my computer?click on manage?click device manager?click on the + sign next to cd/dvd drives(please check if there is an exclimation or a queston mark against the drivers listed) ?the drivers for it will be listed ?right click on each driver and click on uninstall?restart the computer.When it comes back to the desktop the drivers would be reinstalled now check if reads the cd/dvd .
The next thing that you can try is go to start?run?type in regedit?enter?then go to HKEY_LOCAL_MACHINE\system
\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}select this key and on the right hand side look for anything that says upper or lower filter key?there can be both or just one filter key listed,select it and then hit the delete key .Once that is done restart the computer and then check if its reading the cd/dvd.

Hope this resolves the issue ...all the best

Posted on May 09, 2010

  • 109 Answers

SOURCE: ASUS M51SN Matshita BD UJ-120 burner does not work - Windows 7

this will be an isue with the drivers for the drive you will have to get the windows 7 drivers

Posted on May 20, 2010

Testimonial: "Not really helpful as I can't locate drivers for the BD UJ-120 burner"

rcw1962
  • 2571 Answers

SOURCE: HOW TO USE THE ASUS F3E RECOVERY DISK TO

Pop back into the bios and make sure the boot order is correct (cd first), and make sure that you exit and SAVE.
Look out for the press any key to boot fron cd.
If no luck, can you try the disc in another computer to see if it is bootable

Posted on Jul 19, 2010

Testimonial: "I'v not got there yet , but every bit helps "

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