A user wants to print Letter size from both trays, so if the first tray runs out of paper the second will be used. We've tried a few things (which obviously did not work), and the minute we remove the tray the paper has been pulling from we get an error. This is a Lexmark T640 printer. Any idea? Thanks!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has written 50 answers of more than 400 characters.
Re: Print from both trays
Not sure with a that Model, but on HP lasers, you just tell the printer that the trays both have the same paper in - i.e. Plain Letter. When one runs out, the other takes over.
If the printer thinks one tray is Plain and one is i.e. Bond paper, it won't switch trays even if the same physical paper is in there.
Go through the control panel on the front of the printer, or if it doesn't have one, you'll need to use the web interface to set this up.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Re: CP2025 cleaning at every possible moment
Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:
Default Paper Size:
Default Paper Type:
Tray 1 Size:
Tray 1 Type:
Tray 2 Size:
Tray 2 Type:
Paper Out Handling
Specify Time and Action
Paper Out Time:
Paper Out Action:
A lot of users have no idea how to change the MS Office default from US to UK .. so they have US spellings and US paper sizes (known as 'Letter' sized) .. and (of course) any Document that started life in USA keeps it's size until some-one changes it ... since Letter size is almost the same as A4 no-one cares UNTIL they come to print it ...
I'm sure you can guess the rest :-)
Yes, the Printer is looking in it's feed tray for Letter sized paper .. yes, Letter doc's will print just fine on A4 and most printers have a setting somewhere that lets it use A4 when asked for Letter (often called "automatic A4<>Letter convert" or some such)
NB. when time permits, perhaps the unfortunate users can have their MS Office apps. set to UK mode :-)
on left side of tray are 3 fingers, for letter size paper bottom 2 are out, next one in. verify slider on bottom of tray is in place. Essentially paper not sensed correctly. print config page and see paper size
On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.
Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.
Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1
light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3
Hi there I've had a similar problem in windows instead of the mac, but it sounds like it's a similar problem where the computer's telling the printer to use a different sized paper to what the printer's been told is in the trays. For example, if, say, your document is set up for A4 sized paper, but the printer is set up to think it has Letter sized paper in the trays, it'll ask to have A4 sized paper installed in the tray instead.
Go into the system setup on the printer and select the paper setup menu.
Select Tray 1 and choose the right paper type and size from the settings (After you choose the paper type you have to go all the way back through the menus on the printer and choose the paper size as well)