Question about HP Pavilion dv4000 Notebook

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HP DV4000 Series not detecting newly installed CD/DVD RW

I own a HP DV4000 series Laptop that came with a standard CD RW/DVD Rom, HP part # 391649-6C0. I recently purchased a DVD±RW LightScribe, 8X IDE Dual Layer Drive (HP part #396704-001).

This new drive is supposed to be compatible with my laptop. The new drive is ABLE to play DVD's and recognizes CD's but is NOT recognized as a recorder. I tried using several different programs, (Roxio, Nero, Sonic) to burn DVD's or CD's but I get a message from the programs saying "the program could not detect any supported decoders. Please ensure your recorder is properly connected."

I tried reinstalling the DVD/CD drive, checking the plug & play, & updating the drivers but have had no success. I also tried the boot sequance in the BIOS but again no success.

Any help is greatly appreciated.

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