Question about Sony Playstation 3 (PS3) Console

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My PS3 won't read movies or games what do I have to do and how much will it cost to fix?

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Call sony number is 1800-345-7669 sounds like your laser burnt out

Posted on Jan 05, 2009

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My ps3 slim won't play games and blue ray disk but I can still play eve movies on it, please help want to try an fix if before nhl 12 hits the stores.


Hi, It sounds like there's an error with the laser that reads blu ray media as PS3 games and blu ray movies are both stored on blu ray disks which is read by a different type of laser then a dvd is read by. There's nothing you could do to fix that on your own, the only fix I've heard of is sending it in to Sony.

Aug 29, 2011 | Sony Playstation 3 (PS3) Console

Tip

8 Steps to Fixing Any PS3 Issue


Note: If your PS3 is on, but you are looking at a blank screen, you PS3 may be in HD mode.
  • Turn off your PS3.
  • Hold down the power button for 2 beeps. This will reset your PS3 video to standard output.
  • If you are unable to reset your video, skip to Step 8.

8 Steps to Fixing Any PS3 Issue
  1. Back Up your PS3. You will need a compatible external hard disk drive for this step.

  2. Enter Recovery Mode.


  3. Choose "System Update".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  4. Re-enter Recovery mode, and choose "Restore Default Settings".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  5. Re-enter Recovery mode, and choose "Restore File System".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  6. Re-enter Recovery mode, and choose "Rebuild Database".

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  7. Re-enter Recovery mode, and choose "Restore PS3 System". WARNING!: This option will delete everything on your PS3 hard disk drive!

    Try to load a game or movie. If it works, skip the rest of the steps listed below; otherwise, continue.

  8. Return the unit to Sony. If your PS3 is still under warranty the fix will be free; otherwise it will cost $150.

on Mar 26, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 won read any games, movies, etc. It also will not turn off when I press the on/off button. I have t unplug it. How do I fix this problem. I only had it for 11 months now.


u hav some major problem with your ps3..since its a new one it should be well with all stuffs.since it doesnt u can really want to step to this site to solve yours .click hear

Nov 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 disk reading issue


Yes this is the laser that reads the disc being slightly off you need to fix this to be able to play use a good guide or send it in to get it fixed.

Jul 14, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 stopped reading my Blue ray movies and my PS3 games. only had it about a month. but i just came back from South Carolina and the night i returned i tried to play a movie for my wife and i but...


1 of two things might have happend your track might have jumped or
2 your laser might be gone it sucks i know but easy fix is a little costly as a laser will cost around 50 and the install will cost around 30 well thats what i charge if someone trys to get you to pay more i wouldnt

Mar 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Dosent play movies or games has menu red an green blue lites work


Could you be a little more clear, it sounds like your menu works fine but the system refuses to read discs. If that is the case than you may need to get the system serviced.

Sadly there currently is no fix for this problem. I've also had this same problem and contacted Sony about it.

You need to send it in to them to get it serviced. You can do this at:

www.us.playstation.com/Support/PS3
or
uk.playstation.com/help-support/ps3

If your warrenty has expired it will cost around $180.

Jun 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Isnt reading games


it Depends on the model but usually this happens because of dust or dirt on the lens so a cleaner may help. although if that doesn't work it means the laser has gone bad, which is a common problem with ps3's. Some newer models of ps3 have dual lasers so if the blu-ray laser fails you wont be able to play blu -ray disc (games, movies) but the other laser will still read dvds (non blu ray) and cds

Apr 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play games or movies


Its a problem for the PS3 known as the SoD. It means you cant read any discs now. You can play demos and stuff stored on ur PS3 thpugh. If its under warranty, sony WILL fix it for ya.  
If not, be ready to shell out 125$

Mar 23, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 reads ps2 games and movies, but not ps1 or ps3 games


your blueray lens
the ps3 has 2 different lenses in the disk drive 1 is blueray and the other is just a basic dvd cd lens<
your blueray lens will have burned out if your still under warranty you should be fine to call sony and request a free repair if your not under warranty it will cost around £120

hope this helps

Jan 03, 2009 | Sony Playstation 3 (PS3) Console

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