Question about Proview PA-32JK1A 32 in. LCD Television
If you are using a cable box tried to reset the box first let see if you can get channel. if you are just only using an areal antenna tried to make an adjustment in the antenna positioning which have poor reception then tried to look in other channel if you can receive local channel. if just only white raster like snow with no picture the cause could be the tuner get bad.
Posted on Nov 08, 2012
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Posted on Jan 02, 2017
Tips for a great answer:
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Step 1: Check that TV or Stereo is not muted
Make sure that your TV or Stereo has not beed muted and that the volume is turned up loud enough to hear.
Step 2: Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
Step 3: Check Receiver-to-TV Configuration
Check that the wiring between your DISH receiver and your TV is configured properly.
Step 4: Secure Receiver-to-TV Connections
Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.
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We would be happy to help get that fixed right away. The first thing we want to ensure is that all connected equipment is on. We want to then check what type of cable was used to connect the TV to the receiver. If you are using a Coax Cable to connect the receiver to TV1, check the receiver's back panel for the output name. If your receiver has a "TV CH 3/4 out": Tune TV to channel 3 or channel 4, back if it is labeled "Home Distribution": Tune TV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1, cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or "Source" button. If we are still not getting a picture then unplug receiver for 10 seconds then plug it back in, this will reset the receiver, then try cycling the inputs again.
We hope these steps resolve the issue. We want to thank you for being a valued DISH Network customer!
DISH Network Customer Service Representative
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