Question about Philips HTS3450 System

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Stuck disc (similar problem)

My surround system also won't open it's door to allow the disc to be removed (or placed in in this case). I can hear the mechanism trying to work but the door is stuck. Any suggestions Doctor?

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  • joshnorman Jan 09, 2009

    Same system, same problem, door starts to open but never does, used to open after several tries, now it won't open at all.

  • monterrapin Jan 29, 2009

    I got mine fixed... It was a simple case of a rubber band. The one that was from the factory was dry rotted beyond belief. I simply opened the player, bought a $1 bag of assorted rubber bands from Staples & found one closest to the size of the factory band & installed it. It opens & closes better than ever... Good luck!!

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Easyq, i can't speak for all of them, but my hts3450 does not have a hole.

Posted on Jun 22, 2010

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In the front of the tray there a small whole, try bending a paperclip straight with a small hook at the end and careully stivk it in that whole. Than gently try pulling it back thus opening the tray. Remove your disc and do not put any other disc in it but try to close the tray by using the button. If it closes, try to reopen it.

Check your disc for any dirt or perhaps some remains of stickers.
Be carefull with homemade discs, they might have a stickered label on it which can cause problems such as getting your tray stuck and not opening anymore ;-) .

Posted on Jan 29, 2009

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Posted on Jan 02, 2017

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you can try gently to get the disc,s towards the front of the player by turning it upside down ,then you can also try pluging it in and trying to gently pry the door open with the assist of the open button , if that does not work within a reasonalble amount of time you cac also take the casing off and reve the dvd,s that way ,just lay out the parts in order so you remember where they came from , hope i was able to help you , it happened to me already and once i had no choice but to take it appart and another time i was able to get them back into the vicinity of the inside tray and was able to open it that way , either way you choosae good luck and thank you for letting me hopefully help you Sincerely Glenn mayer

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