Question about Fargo DTC400 ID Card Printer Package

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Ribbon mis-cue? I have fargo dtc 400 and the message says "ribbon mis-cue" How do I fix this? Any advise?

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When you have a ribbon mis-cue, first remove the ribbon. Go to the printer driver, printing preferences, calibrate, sensors. Click sesors then send... You should hear 2 beeps. Put you ribbon back in and try to print again.

If you still have the mis-cue it is a belt issue all DTC400's made 2006 and prior have had this belt issue. I don't recommend fixing this yourself, send it to a authorized Fargo repair center. This way it is under warranty.

Posted on Jan 14, 2009

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1 Answer

Fargo dtc 400 not printing screen says printing yellow?????

There's really very limited info in your question for us to go on, but we would: update the drivers; update the firmware; and perform a ribbon calibration. All of these can be performed from the (free) Fargo Workbench Utility program, which you can download from the manufacturer's website (Drivers Downloads ).

Otherwise, if you can reply with more details, such as:
1. What PC operating system are you using?
2. Is the printer pulling in a blank card, and then hangs at "Printing Yellow", or does it not get that far?
3. When hung at "Printing Yellow", can you here the ribbon spooling within the printer?
4. Have you checked another known good/new ribbon to see if perhaps you're just out of ribbon?
5. Is there any message showing on the PC? Or just the "Printing Yellow" message on the LCD screen?

Aug 03, 2017 | Fargo Office Equipment & Supplies

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if this message appears only when you are trying to print, then most likely you have in the printer drivers a different ribbon set compared to what is in the printer.

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Thank you for contacting fixya. The fargo machine only work with original ribbon. Check your ribbon that is original or not. Sometimes it happens when the sensor has any issue.

Jun 05, 2014 | Cell Phones

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Pictures and information on ID cards rubs off after printing

Go into "Printers and Faxes", found in your start menu. Right click on the printer (Dtc 550). Select Printing Preferences. Under the "Device Options" tab, click "Auto Ribbon Select" (make sure to have the ribbon installed, as you would normally).

After being prompted with a "Success" message, try printing again.

If the problem persists, you need to update the printer's firmware. you can find the firmware file and update utility, Fargo Workbench, here Drivers Downloads

Apr 07, 2014 | Fargo DTC550 Thermal Card Printer

1 Answer


Hello David,
There might be a problem with the O ring that drives the card feed rollers. Fargo's older DTC 400 has this issue seriously which causes regular fees roller issues like ribbon breakage or misaligment of print reg etc.., but in new DTC I heard that they had ifx this problem, Still I dont know your product is new or old.

Doing a ribbon sensor calibration usually solve this problem by your print driver. For more 'how to do instructions' please visit here and ask your doubts and download the maual.

Dear David, hope this information helps, please fell free to contact if you need any assistance further,
Thanks forusing fixya, I appreciate your co-orperation further, thanks.

Oct 23, 2011 | Office Equipment & Supplies

1 Answer

Screen reading wrong ribbon - had the same ribbon in it since the last printing.

My DTC300 printer has the same problem.

The ribbon supply roller is driven by a small motor connected via an O-ring belt. The printer rolls the ribbon back and forth to locate the start of each color panel on the ribbon during printing and ribbon detection. Without the O-ring, the ribbon only moves toward the take-up spool, eventually going slack so that the color detector only sees one color - hence the "wrong ribbon" message. In my printer, the slack ribbon also gets chewed up in the print head.

You can order a whole belt kit (~ $20 + shipping) or you can locate a generic O-ring belt (1.8mm x 26mm).


Sep 27, 2010 | Fargo DTC-300 Thermal Card Printer

1 Answer

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is a printer thermal head dirty on same position. clean with a clean dry cloth, and special cleaner (see on manual)

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1 Answer

Fargo DTC400 is giving me "INVALID RIBBON" error

I think you or your machine have answered your own question. The machine said it isn't going to use the 300 ribbon and that is that.

I dont have experience with your particular model but I can tell you a Ford starter will not start a Chevrolet automobile.

I think you should take the 300 ribbon back and get a 400. If they wont take it back, trade somewhere else.

So, what do you say?


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1 Answer

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Your RFID tag might be bad. You might want to replace RFID board.

Feb 16, 2009 | Fargo Office Equipment & Supplies

1 Answer

My DTC 400 bladge printer jams a lot.

The DTC400 has an o ring that drives the card feed rollers. Fargo has had a problem on older DTC400 printers with the o ring stretched or broke. This causes irregular feed roller issues, ribbon breakage or misalignment of print registration.

It is recommended to do a ribbon sensor calibration. This can be done through your print driver using the directions in this link.

Your DTC400 came with a two year manufacturer warranty. Contact Fargo Technical Support at 800-459-5636.

For more information about id card printer systems, visit our website at

Nov 13, 2008 | Fargo Office Equipment & Supplies

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