Question about SanDisk Sansa e250 MP3 Player

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Sansa E200R gets stuck in refresh when I turn it on

My Sansa E200R gets stuck in refresh when I turn it on. This has happened the last 10 times I ahve tryed to turn it on I can't get past this it refreshes about a tenth of the way on the bar at the bottom of the refresh database bar. I then have to hold down the power button for 15 seconds to turn it off.
What can I do?
John

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  • ssdhoot Jan 05, 2009

    sandick sansa e250

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I have an ipod e200r sansa sandisk 8 gb i m not able to detect the ipod and it is showing refreshing database and it got stuck

Posted on Apr 24, 2009

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Http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device

  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater


If that does not fix it, please post a comment with an update to your problem.

Posted on Jan 05, 2009

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1 Answer

Refreshing database


User guide for Sansa e200R:
http://mp3support.sandisk.com/downloads/um/e200r_userguide_en.pdf


Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:
http://kb.sandisk.com/app/answers/detail/a_id/34/kw/e200r%20freeze/r_id/101834

1. Reset the device as described on the site of Sandisk.
http://kb.sandisk.com/app/answers/detail/a_id/189

If resetting didn't solve your problem
2. Update the firmware.
http://kb.sandisk.com/app/answers/detail/a_id/306
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
2.2 Follow the instructions "update the firmware" for sansa e200 series:
http://kb.sandisk.com/app/answers/detail/a_id/306/kw/e200r%20freeze/r_id/101834

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Can't get past "Refresh Database" Screen


Hi

Try taking it back to the shop.
If not go to http://www.sansa.com/support

Tom

Jul 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My MP3 Sansa e200R froze while refreshing the database


Hold the menu button down for 15 seconds. This will reset the player

Mar 22, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 - Stuck on "Refresh Database" after uploading music


Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

Apr 19, 2008 | SanDisk Sansa e260 MP3 Player

6 Answers

Stuck on refresh database


Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Jan 15, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Dec 25, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Refresh database


try taking out the battery then put it back in then turn it on. that should do it.

Aug 14, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

My sansa e250 won't work


I had a e260 and i thought i might share this with you. They got recalled, because ofa software malfunction. That might be what is wrong with yours, even though it's a different one it seemed to me like they were still getting the bugs out beause i upgraded to the e280 and i have to take it back too for software problems...

Apr 07, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Sansa e200r


my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

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