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My Acer laptop won't power up but charger light is on

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Here below are possible causes and troubleshooting steps of laptop that can't power on, hope it may help:
Possible causes:

1. AC adapter failure.
2. Power jack failure.
3. Motherboard failure.

Possible troubleshooting steps and repair solutions:
1. Test the AC adapter with a digital multimeter. It's possible that you have a failed AC adapter. If you don't have a multimeter, test your laptop with another known good AC adapter.

2.It's possible that power jack (socket where you plug the AC adapter) is broken. Remove the motherboard and take a closer look at the power jack. In some cases you can fix the jack by resoldering it on the motherboard. In other cases you have to replace the jack with a new one. Using a multimeter, test if the power goes to the motherboard through the jack.

3. If replacing the laptop charger and jack on the motherboard doesn't help, most likely you have a bad motherboard. Replace the motherboard.

Posted on Nov 08, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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parrotheadpc
  • 2600 Answers

SOURCE: acer aspire 5920 wont start. light in AC chrger

This is a sample of what you can try to do to diagnose a non-starting computer, If these don’t work, realize that most likely a system board (motherboard) has failed or the actual power trim strip above the keyboard has failed.

  1. Unplug the computer, then take the battery out, push the power button and hold it for about 30 seconds. Plug the system back in (leave battery out) and push the power button. If it starts, Great! If not unplug go to the next step.
  2. You should still have the battery out and the power unplugged. Now turn the laptop over. Take off all the covers and pull out the hard drive and ram and wireless card. Find the screw that has a symbol kind of like this its the CD rom drive screw. Now pull the drive out. Pick one stick of ram and put it back in the computer. Flip it over open it plug it in and hit the power button. If it does not fire up then unplug it and switch the ram. Plug it back in and hit the power button again. If it doesn't start up, unplug the computer and go to the last step.
  3. Pull the memory out and find the screws that hold the keyboard on. There are symbols in the plastic there should be 2 screws holding it in. Now in the battery compartment, there are several screw at the back edge of the computer take them out and also the ones in the battery in the center strip. Some are silver and some are black. Once you have the screws out of the battery area flip the computer over and open the lid. The strip just below the LCD with the power button and controls will now be able to be lifted up. You will probably have to lightly get an edge started before it will come up. There should be several little cables hooked to it. Flip the control panel over and look for some screws holding the keyboard in. I think there's 2. Lift up the keyboard. Making sure there's nothing touching anything important and then plug the computer in. Carefully hit the power button and see if the computer tries to start. If it does try it will probably beep at you. Unplug it and put a stick of ram in it. Plug it in and try to start it again. If not, unplug the computer and Go to the next step.
  4. Carefully put the keyboard and control strip in place. Flip the computer over and loosen all the screws that hold the computer together. Flip the computer over again and pull the keyboard and control strip up again. Flex the inner aluminum plate that was under the keyboard lightly. Plug in the computer and then hit the power button. If it tries to start, Great! put it together again in the reverse process.
If it does not, there are 2 possible things I would suspect the Control strip or the mainboard. If you don't get the computer to start back up please put it back together so you remember where all the screws go. Even if you plan to get another mainboard put it back together.

Posted on Oct 12, 2009

  • 31 Answers

SOURCE: Acer Aspire 5538 Won't power

It sounds like your computer's charging port is disconnected from the motherboard. The charging port cable probably has to be re-soldered to the motherboard to be fixed. If you are not skilled in computer hardware repair-ale I would suggest going to a computer technician.

Posted on May 13, 2011

  • 11800 Answers

SOURCE: My Acer Aspire One Netbook

Massive hardware failure on the motherboard - the netbook will have to be opened and its components tested by a repair shop. Take it to one.

Posted on Jun 05, 2011

tbirdfan1
  • 3051 Answers

SOURCE: Did system restore on acer aspire 5532 and now it

Hello there and thank you for choosing fixya
This is a fairly common problem
Ok what you need to do is first turn off the laptop
then remove the battery from the laptop then after the battery is out
press and hold in on the power button for 45 seconds (this allows for the esd to be released)
Now get the power cord and plug it in *** NOT HE BATTERY YET***
NOW try to start up the computer it should start up ok now if so great let it boot fully then attempt to shut down normally then replace the battery and you should be ok
If not then immediately unplug the machine then you will have to try 1 of 3 things first is to remove all the memory and then see if it will start if so replace the memory 1 at a time then start up after each memory module has been installed you may find it wont boot with 1 of the memory modules if so that module may be bad ok?
Please try these things first let me know so i can proceed on if i have to
ok?
Best regards Mike

Posted on Oct 20, 2011

gregmen83
  • 199 Answers

SOURCE: cursor won't move on my Acer laptop

Dear Friend,

On your desktop press the following key conbination: Fn + F7 if not, there must be a problem with your mouse pad. It might also be that your OS takes time to load or freeze and it make it look that the mouse is not working. You can also try and external mouse.

Good Luck!!!

Posted on Nov 08, 2011

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