There are a couple of reasons that can cause this.
a. Raise the pressure foot. As you load the top thread give small tugs to check for snags. They must be stopped.
b. Once the top threading is done on top lower the pressure foot. Now, give a tug on the thread. Is the tension really hard or just average? You may need to lower the tension to stop the jamming of the bobbin thread.
c. Clean the bobbin area. Check the bobbin tension and adjust as you need to.
d. Put a drop of oil on the race. (Thing the bobbin case sits on)
e. As the bobbin hook (sharp thing) is rotating does the bobbin case move back and forth a lot. You may need to adjust the bar that is next to the bobbin case so it can't rotate. Usually you will need to move it forward.
SEE INSTRUCTIONS HOW TO ADJUST THE BOBBIN. TENSION OF UPPER AND LOWER THREAD MUST BE RIGHT.
what is the name and model number of the sewing machine?
it is a janome qxl605
the bobbin case keeps jumping out, ends up all burred and doesnt sit correctly, its a viscious circle. just had to replace it again.
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