Question about Insignia IS-LCDTV32 32 in. Television

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Whenever a cell phone rings near my Insignia NS-LCD32 the sound goes away and the picture gets static-y. This did not happen when I was at my old apartment...it just started happening when I moved into my new house in August. I have had this tv for a little over a year. Is this something that can be fixed or should I look into finding a new tv??

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Hello,

This is a common problem for a lot of electronics these days: unwanted interference from a communications device. It is usually caused by a lack of proper shielding inside of the unit to absorb and redirect stray electromagnetic signals. But If it has started since you moved, then I suggest checking the outlets as a start.

Is the outlet 2 or 3-prong? If it is 2 prong, then that is immediately the problem. The electrical outlets should be 3-prong, with the round hole being the ground. If the wiring in the building is old 2 wire, but the outlet is 3-prong, the outlet's ground hole is not hooked up to anything, therefore, cannot carry the interference away from the TV.

There is a possibility that the wiring may be reversed, as well, which does cause all kinds of problems.

You can purchase an outlet checker from any hardware store, and they are always a great thing to have in any case. Check every unknown outlet for problems, and it may save your equipment, and you, from damage/death in the future.

If your outlets are the culprit, then a GFI (ground fault interrupter) outlet can be safely installed, and usually works fine (it compares the neutral and ground current, and makes a connection in the process).

Give this a shot. Post your findings if you would like.

Posted on Jan 05, 2009

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