Question about Microsoft Xbox 360 Console

Open Question

Am getting a system update error 351f-397f-b800-0f00-c000-0013

Posted by Anonymous on

6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 199 Answers

SOURCE: my xbox 360 slim getting

Your system is not accepting your DVD drive firmware, either your DVD has been modified before or your drive got curropted when updating. if your system has been modified before then you must restore your drive back to stock and reupdate. if your system has never been modded before then you will need a new drive.


Posted on Aug 29, 2011

  • 1400 Answers

SOURCE: xbox 360 update error is this: status code: 22FB -

There are two ways around this.Both you will need a pc.

Log into x box live and find system updates.Download and save to my documents or desktop,somewhere you can find them easy.

1 use a usb flash drive to download too.Then upload it into the x box.

2 Or burn the update to a cd or dvd and run it on the x box .

Posted on Sep 27, 2011

  • 15 Answers

SOURCE: my xbox 360 was updating and it stoped and froze,

According to the Xbox Support page, you should contact Microsoft about this error.
Other than that, I would suggest trying to update using different methods. If the problem occurred while updating from Live, try putting the update on a disk or flash drive. Here is a link to the update page where you can find the downloads for disk and flash drive.
Good luck.

Posted on Sep 30, 2011

  • 4961 Answers

SOURCE: xbox 360 update error is this: status code: 22fb - 351f b800 c00 016b

You need to contact Xbox Phone Support team. You can reach them here:

Posted on Jun 30, 2012

  • 4961 Answers

SOURCE: xbox 360 update error is this: status code: 22fb - 351f b800 0402 c000 0001

You need to contact Xbox Phone Support team... You can reach them here:

Posted on Jun 30, 2012

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Have you swapped the drive in the xbox as this would cause a flag as if for example you mod the machine ? Xbox will pick it up if you updated the system ..

Jan 26, 2014 | Microsoft Xbox 360 Console

1 Answer

How to fix a failed update in Italian

go to Microsoft's website and click products then click X-Box then put mouse over support and click X-Box 360 then click the third message down enter in you error code if nothing comes up contact Microsoft and tell them your problem.

Jul 31, 2012 | Microsoft Xbox 360 with Kinect Console

1 Answer

How to fix error 335a-397f-1600-0703-c000-0099?

install dvd drive FW corresponding to the update you are trying to install.

Mar 16, 2012 | Microsoft Xbox 360 Console

1 Answer


I've tried to update with both 13599 nd the latest update... m still getting the same 3151-351F-B800-0F00-C000-0013 error its not even booting my flash. Please help it all started when i tried to insert my Fifa 12 disk, it asked for update then hlaf way through it started showing the error...

Oct 17, 2011 | Microsoft Xbox 360 Console

1 Answer

Error code 3151-351F-0F00-B800-C000-0034

That a problem while updating, go to and download that latest update file, use a USB to finish the update.

If your system is modified then you must update your custom firmware in order to finish the update.


Sep 15, 2011 | Microsoft Xbox 360 Console

2 Answers


Your system was updating through a disk, if it has fialed then you must update manually with a USB Go to and look for the latest update

If your system is moddified then you must update your custome firmware and finish the update with the same disk.

Madden 12

We Fix Everything

Sep 03, 2011 | Microsoft Xbox 360 Console

2 Answers

Error code 23ef-335a-b800-0f00-c000-0013

Your DVD drive rejected the current firmware, if your system is modified with a custom firmware then you need to update it back to stock and then update your system. if your system is not modified then you must update manually with a USB.


Sep 01, 2011 | Microsoft Xbox 360 Console

1 Answer

Hey I updated my xbox360 with game body count now my box is stuck is showing error code 3151-351f-b800-0f00-c000-0034 it didnt comp. update the system

Try to update your system manually as its signs of system being modified/tampered. if your system is tampered/modified before your DVD drive must be restore back to stock. if its never been modified then you need to update with a USB. go to and download the latest update and insert it to your usb.


Aug 28, 2011 | Video Game Consoles & Games

2 Answers

Dear Sir/Madam, I have Xbox 360 s console, two weeks ago i connected my console to internet, immediately i got message for updating my console, when i start updating, in the middle i got error message...

1. Anote second hex data 3151-351F-B780-0401-c000-0022 and go to

Convert it to decimal and get the update number:
Hex:351F - Decimal: 13599 Update

3. Go to and seek the correct update. Download it.
if not try to locate it on google)

4. Extract $Systemupdate and put it into root of a pendrive formatted in fat32 or a CD

5. Turn off the console and plug the pendrive or insert the CD

6. Turn on the console and wait

7. Enjoy!

Aug 02, 2011 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

374 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides