Kenmore Model 417.42052100 won't dispense softener
Kenmore front loading washing machine will not dispense softener. Just started doing this within the last week. I haven't tried anything to fix. Wanted to check to see if there was an easy fix before I started taking something apart.
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Check your drain pump/filter may be located bottom right of machine/hold drain hose over bucket with around 2 feet from floor level should pump if no blockage....Remove any blockage .hope this also solves tray fault
HI. your model has a dispenser solenoid for the fabric softener dispenser on this unit. If the solenoids are out or malfunctioning, it will render the dispenser useless. i recommend checking the solenoids on the fabric softener dispenser for continuity. The resistance should be 1100+- 7%. replacing this blown solenoid will fix this issue. Remember. the dispenser valve will not function without a working solenoid.
I've had this same problem and solved it by removing the detergent/bleach/softener dispenser drawer from the machine and seriously cleaning out all of the "gunk" from the drawer and from inside the drawer area on washer. Sometimes I have had to repeat the cleaning and then the fabric softener begins dispensing again. I have model # 417.43042200 but it may work on all the Kenmore front loading washers.
open the dispenser all the way,place your finger towards the back left of dispenser.you should see a tab,depress the tab and pull entire dispenser cup out.the bleach and fab soft part of the disp has a removable tray.clean all pieces out including the long shafts on the insert.you will more than likely find a build up of softener,this breaks the siphon and does not allow the water to drain out.good luck
We had the exact same situation with the fabric softener not draining and here is how we fixed it.
Turn the water off first, then remove the water lines that bring water into your washer. (They are near the top.) There is a screen in the end of the line, do not remove it, but take an old toothbrush and brush the gunk out and clean it as best you can. Do both the hot & cold sides. The screens keep any debris out of the washer, so after a while it collects and slows down the water intake time (has your washer been slow to fill also?)
Screw back the lines, making sure to put the hot and cold back as they were originally, then test that they do not leak. Put your washer back in place and viola - problem solved!
I hope this works for you, and good luck!