Question about Xerox WorkCentre 7328 Multifunction laser printer

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Fault code 008-164 for xerox workcentre 7328

Changed out the fuser drive and now we are still getting a fault code of 008-164. We can scan but no printing. The paper jams every time. Please HELP!

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Xerox 7346
What is the problem of error code 008-164

Posted on Aug 09, 2016

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6 Suggested Answers

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Posted on Jan 02, 2017

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yooperbud
  • 8637 Answers

SOURCE: Xerox WorkCentre Pro 215 E2 Error Code

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 29, 2009

  • 49 Answers

SOURCE: Xerox 7750 - Jaming in fuser

Hi,


Solution 1: There is probably a very small piece of paper caught in the fuser, remove it from the machine if you can and try manually feeding paper through it.

Solution 2: Try different paper. The paper may be too weak to pass through the hot fuser, and this doesn't matter you are always using the same paper company, sometimes they change their suppliers.

Follow the link below and good luck.

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=299,E=0000000000024640321,K=7426,Sxi=18,Case=obj(20159)

Also check this link if there is a grinding noise as well as the jam.

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=299,E=0000000000024640321,K=7426,Sxi=18,Case=obj(21995)

Posted on Mar 30, 2009

  • 239 Answers

SOURCE: Xerox M15i paper gets jammed above the fuser

This machine might have the vertical transport guides broken. The tips break when the white plastic guides are stained yellow.
You may need to have Xerox come out to do the repair, there is extensive work involved in replacing the part and other parts as well. You would need to make sure you have ordered the correct parts for this specific model.

Posted on Oct 17, 2009

wrinaldo
  • 185 Answers

SOURCE: our xerox workcentre 7328 shows fault code 004-346

I don't have that manual, but similar manuals say IBT Home Sensor Error. Check your accumulator belt for damage. You may also have a dirty sensor.
The belt PN is 604K20891and is rather expensive and fragile

Whit
Item, Inc.

Posted on Aug 10, 2010

Evildice
  • 217 Answers

SOURCE: FUSER GETTING OVER HEATED IN

Hello,
try to clean paper feeding rollers and chek fuser paper sensor, maybe paper comming too late...chek this just to be sure all its OK whit paper path and fuser.
...or replace fuser module!
Good luck!

Posted on Aug 23, 2010

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Our xerox workcentre 7328 shows fault code 004-346


I don't have that manual, but similar manuals say IBT Home Sensor Error. Check your accumulator belt for damage. You may also have a dirty sensor.
The belt PN is 604K20891and is rather expensive and fragile

Whit
Item, Inc.

Aug 06, 2010 | Xerox WorkCentre 7328 Multifunction laser...

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