Question about Dyson DC14 FS Telescope Complete Lifetime HEPA Upright Vacuum Cleaner DC-14 No Suction Loss, Factory Serviced Refurbished, 6Mo Wnty, Op.3-5Yr Ext Wnty

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A crack in the dyson collection canister

What can we use to repair a crack in the bottom of the collection canister? Wondering if epoxy would work... don't want to spend 70 dollars to replace it if we can avoid it. Thank you!

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Dyson collecting debris/hair, ect on top of hepa filter?

Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

Posted on Oct 29, 2009

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a yellow all

    Hi there,

    Sorry to hear you're having difficulties with your DC07 bin. If the bin appears to be jammed shut, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Aug 19, 2011

    madmike962
    • 7 Answers

    SOURCE: can you wash canister and vortex assembly in Dyson DC17

    you need a Hyla they use water as a filter and the smell goes down the drain

    Posted on Jan 22, 2012

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: dyson canister won't fit snugly

      Hi there,


      I am sorry to hear your canister is not fitting properly. You may want to separate your cyclone assembly (the top purple portion of your canister) from the clear bin and reattach the components to ensure they are fitted together properly.



      To do this, open the bottom of the clear bin, as if you were emptying it. Please be sure the bin is positioned over a trash receptacle in the event there is debris in the bin. Once the bottom of the bin is open please look at the back of your canister. Below the purple top of the canister and to the left of the debris inlet is a clear plastic loop that you can slip your index finger through. Just above this loop is a gray release catch . Using your thumb, press down on the gray release mechanism. At this point you should be able to gently pull the clear bin away from the cyclone assembly. After separating the pieces, briefly inspect them to confirm they are not damaged. If there is no obvious damage, close the base of the clear bin and place the bin on a hard flat surface. Next, carefully lower the cyclone assembly onto the clear bin. It may be helpful to use the red plastic piece on the back of your cyclone assembly and clear bin to line the pieces up correctly. You will hear a slight click once the pieces have been successfully reattached.



      Please attempt to return the canister to the machine. If you are still not able to attach the canister successfully, please call us so we can provide further assistance. We can be reached at 1-866-693-9766 (US), 0800 298 0298 (UK), and 01-475-7109 (IE).




      Best wishes,


      Jessica

      Posted on Jun 22, 2012

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      First of all you need to ensure that the brush control dial on the cleaner head is in the correct position. With the machine stood upright, this dial should be in the centre position (you should be ablwe to move it backwards to the off position). If it is, you then need to release the head into the vacuuming position at which point the dial should move forwards to the on position, lie the machine on its side and switch it on. The brush bar should then start to move. If not, its possible that the cluth may have a fault and you may need a repair or replacement clutch assembly.

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