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I had this problem for the first time yesterday, on my fifth use of the camera from new. The user manual says to turn it on and off a few times which I did but to no avail. I found advice on a different forum that said to hold your finger over the shutter as you turn it on, so that the lens doesn't have time to retract again. Sort of use your finger nail to hold the shutter up while the lens extends. Tried this and it worked, switched it off and back on agiain and it seems to be going fine now.
I ran into this several years ago and the solution that I came up with (that worked) was to go to the local autoparts store and buy a filter wrench. Get one that has the adjustable rubber belt, which allows you to go to any size. Wrap it around the adaptor ring and gently turn- should come off. These wrenches are cheap too, under $10 and they can be used on other items as well- jars of food and anything else that you need to twist off. Hope this helps!
A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).
To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:
I experienced the same problem and took the camera in for repair - I was told the problem was with the motor on the zoom drive which had to be replaced. The shutter cover has worked fine ever since. Repair cost was about $150
This seems to be a common issue. Mine was stuck at what seemed like max optical zoom. When i would look in the lens I could not see the zoom lens. If you can not see your zoom lens and the optical zoom seems stuck I bet your camera has the same STUPID issue that mine has.
It was out of warranty and I figured I had nothing to loose so I took it apart to see if I could fix it, turns out I was able to fix it just by taking it apart and putting it back together!
Taking it apart is simple enough for the average handy man, if you do not have confidence that you can take it apart then do not attempt this repair.
Take off the bottom cover. Take off the Hard drive cover Now remove the three screws under the hard drive that hold the drive's plastic housing in. Remove the screw that is right under the record button, now the drive house should be loose. Disconnect drive cable from board and remove drive and housing. Take off the plastic piece that has the zoom button, be sure to gently disconnect the wire. Remove rear piece. That screw marked with an arrow on the bottom, do not remove it! Now remove the thin metal piece to expose the flat cable. disconnect flat cable from board gently flex it out of the way so you can disconnect the cable behind it. Once you have both disconnected remove the circuit board. unplug the flat cable on the back side. Now remove the front piece. At this point you are nearly there! Now remove the metal housing that holds the lens assembly. Once removed remove the lens assembly by removing the three screws.
If you thought that was bad, this next part will scare you. Make sure you are in a very clean room with no fans blowing. Remove the CCD from the rear of the lens assembly by removing the two screws on the back that hold it in place. Remove the foam and square lens piece that were behind the CCD. On the side of the assembly is a screw that holds the top cover in, remove it and gently pry off the top cover.
looking inside you will find the following: on the CCD side is the focus lens. in the middle is the shutter On the side farthest from the CCD is a zoom lens.
On mine the zoom lens was not close to the shutter If your zoom lens is not close to the shutter then you likely have the same problem as I had and you can fix yours! If not, you likely have some other issue :-(
To fix mine I turned it over and I loosened the screws that held the motor and shaft for the zoom lens. Then I slid the zoom lens as far back as it would go towards the shutter. Then tightened the zoom lens motor and shaft mount. Put it all back together, installed battery and bingo it's working again!
Why did this fix the problem? Well there is a little sensor that tells the camera that the zoom lens is near the shutter. Each time you turn off the camera it always puts the lens in that "home" position. If the camera is turned on when the zoom lens is not in this "home" position then the camera seems to assume the zoom is broken and you end up with the infamous JVC stuck zoom issue.
My guess is this problem is caused by any of the following: 1. Removing the battery while the camera is turned on 2. Dropping the camera while it is on or off 3. Battery going dead while camera is in use
Final thoughts before you get started:
1. If you are not good at working with tiny parts or electronics, I wish you luck because you will need it. Might be better off printing these instructions and taking them with you to a repair facility and paying someone more familiar with this sort of work to fix it for you.
2. The ribbon cables are removed easily. Each one has a clamp that rotates to release the ribbon. Some rotate towards the ribbon to release, others work the opposite. It is quite obvious looking at them which ones go what way.
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
I don't have a C1, but in all probability it's the EV (exposure value) compensation adjustment, and should be variable between about +2 and -2. Usually the middle/zero/auto/normal (whatever they call it) setting is fine, but sometimes you want to overrule your automatic exposure settings, which are intended for an average-brightness scene. For example, a photo of a dazzling white snow-covered field will probably come out a soft, easy-on-the-eyes light gray unless you kick up the exposure a notch or two. Try taking your camera to an unusually bright/dim location (a beach, inside an old church) and take the same shot five times, with EVs from -2 through 0 to +2. Then look at the resulting photos and decide whether the effects are pleasing/useful or not (warning--sometimes automatic photo processors will try to reset the picture to average when they print the photo, so you may still end up with minimal differences in the shots). A good beginner-level explanation of EV compensation is at <http://www.imaging-resource.com/ARTS/EVCOMP/EVCOMP.HTM>.
Dirt /dust in the lens and lens gear box ( this drives zooming only ) preventing optimum functioning. Lens cannot properly come on line ( shutter and diaphragh mechanism then do not come on line ) and the camera switches off. Solution : is ether replace lens unit or dismantle lens to clean out ( from gear box and the helicoil of the lens ).