Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC
After successfully installing the logitech webcam, and seeing that everything was working fine, I then installed google talk and google video chat. Checking gmail "settings" and then "chat" showed that it recognized the web cam but didn't display anything in the box, just all black. It showed the microphone working though. I bought the same webcam for my daughter too and she installed hers on google and hers works fine. She can hear me but not see me. I can neither see nor hear her. Any ideas as to why this is happening? I have tried using an older version (220.127.116.119) of Logitech but that didn't make a difference. The newer version is 18.104.22.1685. I am using Windows XP professional version 2002 service pack 3 with a 1.54 Ghz AMD athlon with 1.25GB RAM.I am not very computer savvy so can't understand very technical stuff. Can anyone solve this?
Posted by Anonymous on
Ok, first you definitly want to upgrade to service pack 3. And what version of Direct X are you running this sounds like you need to upgrade that as well.
Let it install what ever moduals it needs to install and then click custom button, under optional software if there are ANY Direct x updates install them, also install service pack three it has a lot of fixes for multimedia applications and is the most stable version of xp out there.
Posted on Jan 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 29, 2017 | Logitech Computers & Internet
Jul 24, 2010 | Logitech QuickCam Pro 9000 Web Cam
May 06, 2010 | Logitech QuickCam Pro 9000 Web Cam
Oct 12, 2009 | Logitech Quickcam Chat Webcam
Sep 29, 2009 | Logitech QuickCam Pro 9000 Web Cam
May 22, 2009 | Logitech QuickCam Pro 9000 Web Cam
Mar 07, 2009 | Logitech QuickCam Pro 9000 Web Cam
Jan 19, 2009 | Logitech QuickCam Pro 9000 Web Cam
Jan 12, 2009 | Logitech Webcam
Dec 06, 2008 | Logitech QuickCam Pro 9000 Web Cam
247 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: