Question about Brother IntelliFax-2820 Laser Fax

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Brother intellifax 2820.Replaced toner cart tn350.

Since then,a black streak is coming trough on all incoming faxes

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  • rnomaaea Jan 05, 2009

    on of our faxes have three dark black streaks on them...please help!

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Remove drum unit. in front of the toner cart. there is ether a green or blue slide lever. move the slide 10-15 times back and forth. make sher the slide is all the way over to one side. reinstall drum & make a copie. hope this works.

Posted on Jan 05, 2009

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1 Answer

Faxed documents come out with black streaks on them


Clean the corona wire on your drum unit. It should be a blue tab on the top of the cartridge that you can slide from side to side. Make sure that the blue tab returns to the starting position (there should be an arrow on the tab that will match up with an arrow on the drum unit). If this doesn't work, replacing the drum unit should fix it. Drum units are only meant to last ~4 toner section replacements.

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PROBLEMS WITH CLARITY OF INCOMING FAXES /BLACK STREAKS DOWN ENTIRE PAGE/VERY HARD TO READ SOME OF THE INCOMING FAXES.RECENTLY REPLACED DRUM AND TONER/WHAT WOULD BE CAUSING THIS PROBLEM?


First, make a copy of something to determine if your machine is at fault.

Move the blue slider on the drum cartridge back and forth 10 times.

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I just installed a new toner cartridge and now all my pages have a thick black line down the right side of every sheet.


the new cart mite be bad:(. Do you have a second cart? next cart placed in the machine properly? Look for a toner band on the drum?

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1 Answer

Black streaks on the faxes coming in - only occasionally.


On top of the toner / drum cartridge you shoul see a sliding blue tab. Move it back and forth 10 times/

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sounds like you are using generic drum and toner. try OEM (brother brand). you say copies are coming out completely gray. try printing an internal report from the control panel. if that is gray or received faxes are gray, then the problem is not in your scanner area, and i would wager you are using "generic" supplies.

hth,
razors

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1 Answer

WHEN I MAKE COPIES THE PAPER HAS BLACK STREAKS


Problem is ambiguious but print out a report from your machine and if it comes out black, it is likey a toner cartridge problem. But if its OK make sure your scanner lamp comes on when reading the original

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1 Answer

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HELLO! IF YOU ARE USING A GENERIC DRUM OR TONER, YOU WILL HAVE COPY QUALITY PROBLEMS

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