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Re: New deadbolt mechanism very hard to turn.
The deadbolt itself is binding in the door or the door jamb you will ned to take the pressure ofF the turning mechanism by either readjusting the strike plate(area where deadbolt goes into door jamb(wall side) OR MECHANISM IN THE DOOR
First determine if the problem in the door or when the door is closed and is binding into the wall side FIX FOR BIND WHEN DOOR IS IN CLOSED POSITION If it binds only when door is closed you will need to adjust the strike plate up or down at the door jamb which is easy to fix
1 open door and turn lock in locked position close door up against the door jamb and mark with a pencil where bolt hits jamb
2 open door extend the marks to see where it lines up in relation to the strike plate remove strike plate and move so that the opening of strike plate is between two pencil lines 3 insert some wooden match sticks in old scres holes( jamb them in with head of hammer 4 screw strike plate in positon 5 close door and check lock Note: You may have to use a chisel , flat bladed screw driver or kinife to cut some of th soe out to allow bolt to slide into jamb (if it bareley drags you can take a metal file and file it also pt some wd 40 on bolt
FIX FOR PROBLEM WITH MOVEMENT IN DOOR open the door from the inside turn the bolt in lock and unlock position if it moves hard you will need to take a phillips head screw driver and remove the plate that covers the bolt( on the side of the door where bolt slides out of door)
After you remove the plate turn the lock in lock/ unlock position
if it is still tight loosten the two screws at the deadbolt from the inside of the door do not remove completely bolt should not be in a bind and should move freely
If it is tight at this point you wil ned to remove the assembly(continue taking 2 screws out) once you have the assembly out you will need to pull the bolt ot of the side of the door
if the dead bolt is real tight you will need to enlarge the hole it goes in by using a round rasp or file and check the ock manually and with a key
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If the lock works easily with the door open, the strike plate is not lined up correctly. If it is hard to turn with the door open, loosen all the mounting screws and be sure the inside and outside parts are lined up correctly. Also the latch is marked for correct installation. If upside down, it won't work correctly. All three parts need to line up so check for smooth operation before tightening the screws.
With the door open, remove the interior trim (thumb turn) from the door, and using the key, turn the deadbolt to the locked position. Now re-install the thumb turn, in the locked position, and with the key removed see if you are able to unlock the deadbolt. I suspect that the tailpiece (part that sticks out of the lock cylinder and into the thumb turn) is not in the correct position.
I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.)
The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.
You will have to remove cylinders from both sides of door, then stick a phillips screwdriver thru the bolt and push the screwdriver toward the hinge edge of the door.Might take a bit of pressure, depending on how hard its wedged into the jam, and you might break the bolt, but thats about the only way to get it out.try to determine why it got stuck before installing new one.
Kwikset Smart Key locks are complete junk. I am a locksmith and I am constantly going from house to house replacing these "dumb key" locks with original kwikset pin tumbler locks. What happens is either your key or the wafers inside the lock wear slightly, slightly enough to cause your keys to not turn, and since these locks cannot be picked due to a side bar system, they must be drilled off and thrown away when this happens Unless you have another access point to get in the house. If you do remove lock from the inside, throw it in the trash, buy original kwikset and replace.
Try using your smartkey to "rekey" the lock to the original key... there's really no reason to buy the smartkey system unless you change locks alot... they are meant for the apartment industry more than anything I believe... in any case, the smartkey system allows you to rekey the lock without removing it from the door... so, use the original key and use the smartkey to rekey it or select a different cut and key it to that key... should solve your problem.
Last resort... take it back to HD for replacement.
The pins are probably frozen. Spray some w/d in lock, then try with key, keep repeating till key turns, this should free up lock. Dirt and moisture gets in lock cyl and gets gummed up. You could also remove handle and have locksmith take apart and clean, they will then use graphite instead of w/d wich attracts dirt.
I just had the same problem as samrpetrich with a loose kwikset deadbolt. Here's how I fixed it - on the inside of the door, take off the latch that flips the deadbolt in and out using a very small allen key. There is a round plate cover that is snapped on top of the inside deadbolt mechanism. If you look on the bottom aspect of this round plate you'll see where it snaps on; once I saw where to apply pressure it came off easily - taking off this plate exposed the two screws beneath that were loose. Once I tightened these, I snapped the plate cover back on, but the dead bolt latch back and everything is tight again. Hope this helps.