Question about Kenmore 65812

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Freezer Working Intermittently; Fridge not as cold as should be

I have an older Kenmore Top Freezer Model number 363.9771612. I noticed the other day that my food in freezer was thawing but was remaining cold and Ice maker was not making ice. I cleaned out under the fridge like is recommended and unplugged for about 30 minutes and plugged back in. Fridge is cold but not like it should be. The funny thing is, the freezer seems to be on about a three day cycle where it will refreeze again and make ice for about a day and then revert back to thawing out all items in freezer. This has been going on for about a week. The compressor is very hot to the touch and a few months back, it would make a loud pop when it finished its cycle. Any info that can be provided is greatly appreciated. Thanks in advance.

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  • Kenmore Master
  • 2,118 Answers

The model number you sent didn't come up,i sounds like you could have an inefficient compressor or a freon leak.when you checked the compressor was the condenser fan motor running?this is what keeps the compressor cool also clean the condenser coil too.another thing is that if you have a timer on your machine it could be sticking,if you send the model number i can tell you where it is,also if you remove the back inside wall of the freezer,look at the evaporator coil,the frost on the coil should be the same over the whole coil,if it isn't you have a sealed system problem and will need to replace the machine.if things are cold in freezer but not cold enough this is what it sounds like,do this,open the freezer door,you should hear the fan blowing,if not the evap fan motor is bad or it could be in defrost,if you don't hear the fan blowing wait around a half hour and check it again, it could be in defrost mode so the fan won't turn on until it comes out of defrost,also like i said make sure the condenser fan motor is blowing and the condenser coil is clean,if everything checks good and the freezer is cold but not cold enough and the best thing to check is the ice cream get a new machine,you have a sealed system problem.let me know what you find and good luck

Posted on Jul 27, 2012

5 Suggested Answers

EllaWatson25
  • 725 Answers

SOURCE: Ice-maker thawing-refreezing into block of ice

Your defrost system may be out on this unit.

Posted on Aug 14, 2009

garing
  • 998 Answers

SOURCE: frig freezes the food and then thaws it out and

If freezer is icing up, you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

Posted on Aug 14, 2009

  • 239 Answers

SOURCE: The freezer kept thawing out the food, then

Verify the defrost timer

Posted on Sep 03, 2009

kdgrayson
  • 195 Answers

SOURCE: freezer temperature keeps fluctuating

Defrost heater may be sticking in defrost mode a bit.

Posted on Apr 24, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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